Share your ideas with us
We value your insights on AfterShip products and features. Let's innovate together!
Delivered
0
0
dutch login portal
bianca opdebeeck
July 7, 2026 at 8:06 pm
The website is in dutch but then after login, the portal is in english.
Submitted
0
0
Personalized discount display rule
Lucas Scott
May 8, 2024 at 9:26 pm
So, as a seller who often runs campaigns, I would love to have a cool discount setup that can be customized based on how customers behave.
For example, I could keep discounts hidden for shoppers with shopping carts over $1,000 but display them for those who have smaller carts, so that they would shop more to get a better discount.
This strategy can be effectively applied to our product recommendations, enhancing conversion rates and boosting average order values.
Planned
0
0
Preview and Explanation of Merchandising Strategies
Amelia Robinson
July 15, 2024 at 11:13 pm
While using personalization, I want to understand the actual product results generated by these algorithms and the reason behind the chosen product displays for shoppers.
If I can preview the recommendation results in the admin, it would reduce uncertainty, ensure optimal outcomes, and improve my marketing strategies to boost conversions.
Submitted
0
0
Parcel Sorting expediation
Kohle Kless
November 16, 2025 at 5:56 pm
My idea is that when a shipment comes in from China to America,instead of each parcel going right to LAX through customs,each one should go to it's respective state and provence,every state has a sorting and customs center,it would just make it easier to make one stop instead of two or three on the way to the packages final point of delivery,
Submitted
0
0
Add Info Received Timestamp to the Export CSV
Rui Aguiar
March 31, 2025 at 1:39 pm
Hi,
The data when the shipment is created at the carrier is important for shipment analysis.
Example:
Info received
Shipment information received
DHL Express
Mar 25, 2025 at 12:01 pm
Submitted
0
0
Support upload documents through the Shipping API.
Riley Foster
March 5, 2024 at 2:53 am
As a merchant, I aim to provide Aftership with supplementary shipping documents for the creation of shipping labels. By submitting these additional documents to Aftership, they can be forwarded to the carrier during the label creation process within the carrier's system.
These shipping labels and accompanying documents are essential for shipping activities, particularly for cross-border customs declaration purposes.
Planned
0
0
Analytics for Gift Tracking Page
C X
December 15, 2025 at 12:23 pm
It would be really useful to see how often the Gift Tracking Page is actually being used, separately from the regular tracking page.
At the moment, it’s hard to tell uptake or performance unless the page has a unique URL or rely on Google Analytics. Having native reporting in AfterShip would make this much easier.
Ideally this would show:
- Views and unique visitors for the gift tracking page
- How it compares to the standard tracking page
- Basic engagement (e.g. CTA clicks)
This would help merchants understand adoption and value of the gifting feature much more clearly.
Submitted
0
0
Warranty Add-On Feedback
Cindy Rodriguez
November 7, 2024 at 12:36 am
Hi there,
We’re planning to fully transition to your warranty return platform and would like to see the following improvements:
* Dynamic Reference Lines on Return Shipping Labels: We’d like the option to add customizable reference lines on shipping labels. While there are default placeholders available, we need a more flexible solution to include internal notes that will help us organize returns efficiently.
* Delayed Replacement Order Processing: We’d prefer the ability to process a replacement order without sending it to Shopify until the carrier marks the warranty return as “en route.”
* Regex Validation for Warranty Intake Form: Adding regex validation would help us ensure inputs follow specific formats, such as order numbers or serial numbers, for better accuracy.
Submitted
0
0
Carry over discounts for exchange on same items
Amy McDonnell
January 23, 2025 at 4:33 am
It would be great if we could allow the discount to carry over to the new order if a customer is just exchanging a size, at the moment our customer is choosing to refund rather then exchange sizing because they have to pay the difference between the original discounted price and the price.
Delivered
0
0