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As a merchant, I allow shoppers to exchange items for different variants during returns, which may have different prices. For example, a Small size costs $30 while a Large size costs $50.   Currently, Shopify allows me to adjust prices manually only after the Return Merchandise Authorization (RMA) is submitted. If aftership could facilitate charging or refunding price differences for variants during the return request process, it would greatly streamline our operations and enhancing the overall efficiency of RMA management.

We are a worldwide dropshipping service catering to e-commerce entrepreneurs. Merchants can design and market personalized products through us, setting prices and choosing their sales platforms from our integrated e-commerce options.   Once merchants place orders, we will handle the manufacturing, fulfillment, and shipping logistics to consumers.   When I am using Aftership for tracking, I want to enable my premium customers (merchants) with the ability to customize white label branded tracking pages and possibly an API to create them (since they won't have access to Aftership admin, and it would be impossible for me to maintain all tracking pages for them).   So that I can add this ability as part of the product & service package for my main customers (merchants), which creates more value for my business.

So, as a seller who often runs campaigns, I would love to have a cool discount setup that can be customized based on how customers behave.   For example, I could keep discounts hidden for shoppers with shopping carts over $1,000 but display them for those who have smaller carts, so that they would shop more to get a better discount.   This strategy can be effectively applied to our product recommendations, enhancing conversion rates and boosting average order values.

That would be great if Feed could accommodate the listing of "not-for-sale products" on TTS. This feature is newly introduced in TTS, where the product is not for sale to shoppers but will be gifted to them instead.

Description: Aftership is a powerful tracking solution, but one major limitation is its inability to seamlessly track shipments handled by multiple carriers under a single tracking number. This creates gaps in tracking visibility, especially for cross-border shipments, multi-leg deliveries, or packages transferred between courier services. Why Aftership Needs ParcelApp Integration ParcelApp is a cutting-edge tracking solution that can consolidate multiple carrier updates into a single tracking number, ensuring a continuous, uninterrupted tracking experience—something Aftership currently lacks. Integrating ParcelApp into Aftership would provide several benefits: One Tracking Number, Full Visibility Many shipments pass through multiple carriers (e.g., a package starts with FedEx, then transfers to USPS). ParcelApp aggregates tracking data across different couriers, allowing customers to track their shipments without needing multiple tracking numbers or checking different carrier websites. Eliminate Tracking Gaps & Improve Accuracy Currently, when a package changes carriers, Aftership often loses visibility until the new carrier scans the shipment. With ParcelApp’s integration, tracking would remain consistent, even if the carrier changes mid-transit. Essential for Cross-Border and Dropshipping Businesses Global commerce relies on multi-carrier logistics. Many eCommerce sellers and dropshipping businesses depend on third-party logistics providers (3PLs) that transfer packages between multiple carriers before final delivery. ParcelApp ensures that customers don’t lose visibility just because a package has switched to a new courier. Enhanced Customer Experience & Reduced Support Inquiries When customers see tracking gaps, they flood support teams with "Where is my order?" questions. By integrating ParcelApp, Aftership can provide end-to-end tracking accuracy, reducing customer frustration and cutting down unnecessary support requests. Proposed Solution: Integrate ParcelApp (https://parcelsapp.com/) directly into Aftership’s tracking system to allow shipments with multiple carriers to be tracked under a single tracking number. Ensure that ParcelApp's multi-carrier tracking capabilities work seamlessly within Aftership’s dashboard, API, and branded tracking pages. Offer this as a standard feature for all Aftership users, as it enhances the core value of Aftership by improving tracking consistency, accuracy, and customer satisfaction. By adding this integration, Aftership would take a huge leap forward in solving a major pain point for businesses and customers alike, making it an even more indispensable tracking solution in the logistics and eCommerce space.

Change the update indicator Dot from the light blue color to the orange color you already use in your iOS app. It is hard to pick out the dot if you have a long list of shipments. If it was the orange color you already use in the app it should be a simple change to make for an updated version. Also so carriers on the list of carriers to pick from are now asking for receiving zip, so those carriers never update now.  Thanks

It would be really useful to see how often the Gift Tracking Page is actually being used, separately from the regular tracking page. At the moment, it’s hard to tell uptake or performance unless the page has a unique URL or rely on Google Analytics. Having native reporting in AfterShip would make this much easier. Ideally this would show: - Views and unique visitors for the gift tracking page - How it compares to the standard tracking page - Basic engagement (e.g. CTA clicks) This would help merchants understand adoption and value of the gifting feature much more clearly.

The background is that I sell my products on multiple marketplaces, and each has different return flows that the aftership Returns page cannot handle. It would be much easier if there is a Returns API that can meet my requirements below.   Need: - I need a Returns API to allow creating RMA/return requests without having to use the Returns Page to file it.  - I can call the API and pass the information regarding the Return Reason Resolution, etc in one go.  - Once I call this API, it will return creation in Pending or Auto-Approved Status.

Compared to AfterShip Tracking, Returns currently lacks key customization capabilities: * No page segmentation (by market, country, store, customer type, etc.) * No way to associate a return with a specific store * No configurable notification flows based on return status or parameters The absence of these settings significantly limits customization for clients and prevents them from offering tailored return experiences. Suggestion: Introduce advanced configuration options similar to Tracking, including: * Segmented return pages based on defined parameters * Store-level return association and rules * Conditional notification flows triggered by return events and attributes These improvements would greatly enhance flexibility, customer experience, and alignment across the AfterShip product suite.

Please let me hide the ad carousel, I am happy to pay subscription or whatever to disable it. Thanks