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Enhance Aftership’s functionality by integrating with Royal Mail, one of the leading postal services in the UK. This integration would allow users to track shipments directly through Aftership, providing seamless tracking updates, improved user experience, and broader carrier support. This feature would be particularly valuable for e-commerce businesses that frequently use Royal Mail for deliveries.

Show all packages to a us zip code

we provide return shipping label after approving the return request. Our product contains hazarious material, which should be shipped with hazmat label. Aftership doesn't grant the api access of selecting the Hazmat label when auto-generating return shipping label Please fix it

There is a massive discrepancy between the notificaiton customization capabilities within the Tracking module and the Returns module.  In the Returns module, all you can do is update the messaging. There is no ability to alter colours, add logos, images, or otherwise truly 'brand' the notifications.  All of this exists in the Tracking module.  Recommendation is that you port over the same functionality into the Returns module ASAP.  Those notification emails are currently a horrific customer experience.

Currently, AfterShip's webhook outgoing IP list is only available on an HTML documentation page (https://www.aftership.com/docs/tracking/webhook/webhook-outgoing-ips). This makes it impossible to automate IP allowlist management in infrastructure-as-code (IaC) workflows.   Problem: Teams that use IP-based firewalls to secure their webhook endpoints must manually monitor the documentation page for any IP changes and update their firewall rules accordingly. If a change is missed, it can cause webhook delivery failures and broken integrations.   Request: Please publish the webhook outgoing IP list as a dedicated plain-text endpoint — similar to how Cloudflare publishes theirs at https://www.cloudflare.com/ips-v4 — where each IP is returned on a separate line.   This would allow teams to: * Fetch the IP list programmatically as part of their CI/CD or IaC pipelines * Keep firewall allowlists automatically in sync without manual intervention * Avoid service disruptions caused by missed IP changes This is a standard practice among major API providers and would significantly improve the developer experience for customers who manage network security programmatically.

Good morning, I kindly ask you to enable the option to change the font, font size, colour, etc., for the “address” field within the footer of notification emails. Currently, this is the only field that cannot be customised, which creates a noticeable contrast between the main text in the body and this field, making the emails aesthetically unappealing. Thank you.

I'd like to log an enhancement request for the Tracking page editor. Currently the section where we add social media connectors is limited in connection options. Specifically for Instagram (which is a really cool feature) the only way to connect is using our own credentials (user name/password login). This is an unacceptable option as it exposes us to being hacked and is a security concern obviously. The better way to do this is via Instagram's API connection: https://developers.facebook.com/docs/instagram-platform. Can you please log that as a high priority enhancement request? Should we decided to stay with AfterShip, this will be a critical branding requirement.

Perhaps with Aftership Reviews, we could set a custom rule where if the transit time is exceeds X days, the platform won't initiate reviews.

Honestly, this would help us to ease our shoppers through possible delays proactively.

It would be very helpful if customers could select their preferred size during the exchange process, with real-time visibility of stock availability on the website. For example, when a customer initiates an exchange, the system should show whether the requested size is currently in stock. If the size is unavailable, it should display “Sold Out” instead of allowing the exchange to proceed. This feature would prevent unnecessary back-and-forth communication, improve customer experience, and reduce manual handling for merchants. Platforms like Revolve already offer this type of functionality, and it would be an excellent addition to AfterShip Returns.