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Drag and drop package order

B F
April 11, 2026 at 1:05 am
On the tracking dashboard customers/users need to be able to click to grab, then drag and drop the order we desire our packages to be in.
Submitted
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Searchable Idea Portal

Andrew Bird
August 15, 2025 at 12:43 pm
Seems like a basic thing, but when I have an enhancement I'd like to submit, I want to ensure I don't duplicate someone else's submission.  Obviously that's why there is an 'upvote' button.  The only way to determine if there is something worth upvoting is to scroll through the entire list from top to bottom.
Delivered
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Aftership returns showing resolved after refunded in Shopify

ServiceTeam Clickstop
July 28, 2026 at 7:07 pm
In our business we refund direcly in Shopify for our returns that are made from our online website. It would be nice if the status of Shopify shows refunded or partically refund that Aftership would show the return as resolved. Some of the tracking information has to be put in manaully and we have multiple people on our team and if they do not do it correctly our customers receive emails that their return was not send and is expiring when they have already been refunded. 
Submitted
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The ability to manually or automatically archive delivered shipments

Roqeeb Olaniyi
June 8, 2026 at 2:06 pm
When using the mobile App, currently shipments remain visible in the tracking list even after they have been delivered. Over time, this can make the main tracking screen feel cluttered, especially for users who receive a large number of packages. It would be very helpful to have an option to: - Archive delivered shipments manually, or - Automatically move delivered shipments to an archive after a certain period of time. This would allow users to keep their active tracking list clean and focused on packages that are still in transit, while still retaining access to past deliveries when needed.   Thank you,
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Send the Delivered Status Back to Shopify app

Rita Agarawal
January 7, 2025 at 11:32 am
Currently the aftership is one way communication making it diffucult for business to see integrated full status at one place again when customer login to their shopify page they see status of item still on the way as shopify stops at fullfilled stge. Though the track order option by Aftership is good it is still a bad customer experience.
Planned
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Removing the background in the mobile view of emails

Giulio Riotta
January 24, 2025 at 1:30 pm
Good morning, When viewing notification emails on a mobile device, the background colour only appears at the top as a small strip. As a result, the background colour on the sides and beneath the email is completely lost. I therefore propose hiding the background area entirely on mobile, displaying only what is within the content background, which is the main body of the email. Thank you.
Submitted
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Add Placeholder

Luis Mateo
June 20, 2026 at 3:11 am
it would be great to be able to manually add a placeholder delivery in order to keep track of my deliveries.
Submitted
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Getting started

Discreet Life
January 21, 2026 at 4:52 am
im trying to figure out how to connect my store Discreet Life to shopify to get this app going. Thanks!
Submitted
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Ability to add shipments to a collapsable group

Dennis Marshall
December 23, 2025 at 7:25 pm
FedEx has master tracking numbers which can have multiple tracking numbers under 1 tracking numbers. I'd like to be able to add a group of numbers to a group, or master number, and it should be collapsable so I can open it and look at all attached tracking numbers. 
In development
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Support Returns API to create RMA Request

Maya Garcia
May 11, 2024 at 7:29 am
The background is that I sell my products on multiple marketplaces, and each has different return flows that the aftership Returns page cannot handle. It would be much easier if there is a Returns API that can meet my requirements below.   Need: - I need a Returns API to allow creating RMA/return requests without having to use the Returns Page to file it.  - I can call the API and pass the information regarding the Return Reason Resolution, etc in one go.  - Once I call this API, it will return creation in Pending or Auto-Approved Status.
Delivered
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