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Add the option to pay online ~ $2 at checkout for free returns and extended warranty later.    Add tags to people / allow different RMA flow for those who optin to this. 

Support setting the total number of emails that can be sent by each contact within a certain period of time (frequency), including flows and newsletters.   I aim to reduce interruptions for my customers while still capturing important messages, which is why I am seeking more flexibility in the configurations.

We want the ability to display shipping reviews to front end customers/users to give them social proof and increase conversion rates. Fast, cheap, convenient and reliable delivery helps to boost conversion rates, especially when you're entering a new market and trying to build brand awareness/trust. It also helps to get customers who are used to visiting your retail stores to shift to shopping online instead of just going in to a store. Currently, shipping reviews are only available to back end users and internal teams in the aftership portal, but we want to be able to have a customisable widget that we can display on places like the homepage, PDPs, information pages like shipping & delivery info pages etc... We can pick and choose or set up rules to automate showing a handful of reviews related to the shipping customer experience.

After RMA is created, admin needs the ability to edit details of the return. Including: 1. 1. editing products on return 2. editing customer email/address details 3. add remove return fees prior to receipt of return Often customers will call and need a return label sent to a new email address or want to add or remove items on their return. Also, if items are returned that are not included the return must be canceled and reopened, which is a messy process that sends a ton of unneccessary emails to the customer.

GM is there a way to close an exception order rather than a total delete?

When exchanging a product, you have to pick from a list of products, sorted by the most recently created products. There's no search facility. This is particularly problematic when you have an old sku that comes in every season and it is buried deep in the list

I have an online store I frequently order from, and for whatever reason I often (... or perhaps always? haven't double checked) end up with duplicates of my order tracked in the Aftership app.  From inspecting the latest such occurrence, this seems to be because the tracking number the seller gets and shares with me in their emails differs from the tracking numbers in my Fedex Delivery Manager notifications.  However, the tracking numbers clearly lead to information about the same package, so ideally the app would be smart enough to realize that and deduplicate them.

I want to be able to show values and total value of anything that is currently in transit, out for delivery and delivered so i can manage my insurance process of total value out at a given time 

I want to fully customize different free shipping thresholds for different currencies/regions.   This would better compensate for my shipping costs in different currencies and may also increase the order value.

My package is currently reading that it is out for delivery in my area, but is still showing to be located in a totally different country so the tracking needs to be updated and fixed because this has been an ongoing issue that I've contacted them about for support and it's still reading the same way