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Increase Bulk Search Limit
Michaela Kelly
April 2, 2025 at 10:41 am
Is it possible to increase the bulk search limit from 50? We often have to peform bulk search a number of times to retrieve the data that we're looking.
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Shipment tracking dashboard automated report
Fielding Oliver
April 17, 2026 at 1:56 pm
It would be great if you could automate sending out the shipment tracking dashboard, and allow filters for that report, lijke the analysis report.
This enbales us to send the report to customers and others in our team as a live snapshot of their shipments. It consolidates all their shipments into one view so they don't have to track them individually each day.
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Add Walmart Seller MCF as a Feed Connection
Megan Bailey
March 20, 2026 at 3:17 pm
Hello,
We currently use AfterShip Feed to connect our Amazon Seller account to TikTok Shop. But it would be fantastic to be able to also connect with Walmart Seller's MCF.
It would allow even greater reach of products on more sales channels.
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Drag and drop package order
B F
April 11, 2026 at 1:05 am
On the tracking dashboard customers/users need to be able to click to grab, then drag and drop the order we desire our packages to be in.
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Allow RMA creation when there is a partial refund in Shopify
Megan Nicholson
April 10, 2025 at 8:18 pm
Scenarios
1. We give a customer a partial refund for a coupon code they forgot to enter. This partial refund is currently stopping the customer and us from being able to request a return in Aftership. Please allow an option to make RMA or override in this scenario.
2. (similar to #1) Customer orders multiple items, gets RMA for one item, returns it and is refunded. Now they want to return the other item, however, because there is a refund in Shopify we are not able to open a RMA for the other item because the order shows as returned. Please allow option to make RMA or override in this scenario.
Thank you
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Support setting the total number of emails that can be sent by each contact within a certain period of time (frequency)
Scarlett Carter
August 27, 2024 at 11:52 am
Support setting the total number of emails that can be sent by each contact within a certain period of time (frequency), including flows and newsletters.
I aim to reduce interruptions for my customers while still capturing important messages, which is why I am seeking more flexibility in the configurations.
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Sync the customer's username from the TTS orders to Shopify.
Luke Gray
April 20, 2024 at 2:09 pm
We want to refer to the customer's username when packing the order. Right now, to do this, we need to download the tiktok orders, connect them to the shopify order number via the tiktok order in the notes field and then connect that to the order number in shipbob.
If we had the username in shopify, we could eliminate the step where we have to connect tiktok to shopify.
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Refund after Expiration
Jack Blenkinsop
March 5, 2026 at 9:53 pm
Allow me to still refund if I choose even if the return request has expired. Now I have to recreate the return request making more work for me.
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Shopify checkout for Returns
Victoria Ward
March 19, 2024 at 11:29 pm
As a merchant, I would like to charge the cost of return when the shopper chooses to replace the returned item. aftership Returns provides Stripe checkout only for this scenario, but I don't have a Stripe account, I would like to use my Shopify checkout to charge the exchange upsell and cost of return. So that I don't have to open a Stripe checkout and manage two accounts (Shopify and Stripe checkout) at the same time.
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