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在英语版本下，缺货订阅按钮会正常显示：https://eu.elegoo.com/products/elegoo-pla-filament-1-75mm-3d-printer-filament-1kg-spool-2-2-lbs?variant=45521201037588 在法语及其他语言版本下，缺货订阅按钮未显示：https://eu.elegoo.com/fr/products/elegoo-pla-filament-1-75mm-3d-printer-filament-1kg-spool-2-2-lbs?variant=45521201037588

As online shopping continues to expand, cities and businesses are looking for ways to simplify last-mile delivery. In this shift, automated parcel lockers have become a practical solution, helping reduce missed deliveries and improving convenience for both couriers and customers. Their use is steadily shaping the future of contactless and efficient package management.

Allow me to still refund if I choose even if the return request has expired. Now I have to recreate the return request making more work for me.

I'd like to log an enhancement request for the Tracking page editor. Currently the section where we add social media connectors is limited in connection options. Specifically for Instagram (which is a really cool feature) the only way to connect is using our own credentials (user name/password login). This is an unacceptable option as it exposes us to being hacked and is a security concern obviously. The better way to do this is via Instagram's API connection: https://developers.facebook.com/docs/instagram-platform. Can you please log that as a high priority enhancement request? Should we decided to stay with AfterShip, this will be a critical branding requirement.

What is the context  When using AfterShip Returns with the "Shop Now" / "exchange for anything" option that redirects customers to shop on the merchant's own store, customers can select any product available on the store as their exchange item. What issue do you want to address? There is currently no way to exclude specific products from being selectable as exchange items in this flow. The existing exclusion controls (the block list and excluding products from recommendations via product tags) only apply when AfterShip is recommending products or when "Exchange on AfterShip returns page" is selected. When customers shop directly on the merchant's own website via "Shop Now," these exclusions do not apply, so restricted products remain selectable. This allows customers to exchange low-value items for high-value products, resulting in margin loss and exchange abuse. The only current workaround, switching to "Exchange on AfterShip returns page," removes the on-store shopping experience the merchant wants to keep.   What outcome do you expect? The ability to exclude specific products from being eligible exchange items while still using the "Shop Now" flow where customers shop on the merchant's own website. Ideally the exclusion could be defined by SKU, in addition to collection or product tag, since some merchants do not have the relevant products grouped in a collection and may not have access to create collections in Shopify.   Who will benefit from your idea? Merchants using the "Shop Now" exchange flow who need to prevent certain products from being selected as exchange items, protecting their margins and preventing exchange abuse while preserving the branded on-site shopping experience during exchanges.

When utilizing an HTML email editor, I aim to display and personalize shipment or order items within my tracking notifications.   This feature would allow shoppers to conveniently view their purchases directly in the email, thereby improving customer satisfaction.

Title: Feature request: Claude MCP connector for AfterShip Returns AfterShip Returns should offer an official Claude MCP connector. Claude already connects to Shopify, Gmail, Slack, and Google Drive, so many merchants run their daily operations through it. Returns data is the missing piece. Without a connector, teams still have to open the portal, find the return, and copy details into customer replies or reports by hand. A connector would make it possible to ask questions like: “What’s the status of the return on order #1234?” “Which returns from last week haven’t been refunded yet?” “What are the top return reasons this month?” “Which SKUs have the highest return rate?” Why it should be added: Faster customer service. “Where’s my refund?” emails could be answered in seconds using live return data. Fewer errors. Order numbers, tracking, and refund amounts would come straight from AfterShip instead of being copied manually. More accessible reporting. Small teams without a dedicated analyst could get insight from return data in plain language. A connected workflow. Returns would link up with the order, email, and team tools merchants already use with Claude. Keeps AfterShip central. As more operations move through AI assistants, the platforms that connect to them become the ones merchants depend on. Read-only access would be a strong starting point: return lookups, statuses, reasons, and refund/exchange outcomes. Actions like approving or rejecting requests could follow later, with confirmation steps built in.

Hello, Could you add Vinted Go shipping to the shipping list in the next update, please? It's a very very good app to follow shipping. Thanks's in advance Best regards 

It would be incredibly helpful if there was a way to export the shipping data from the phone app. It would be extremely simple and improve the apps usefuleness.    It would also be incredibly helpful if there was a way to have the phone app on the computer. I know the browser version is different and designed for merchants while the phone app is designed for recipients. But, it would be easy to create a aftership.com/recipients version of the app on the computer that just syncs the shipments across devices. 

I would find it very useful if I could pull the SMS communication metadata using an API. Currently it is only available as a download from the portal which makes automation impossible.