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Automated Restock

Daniel Kinsella
October 1, 2024 at 4:49 pm
Can we get an option to automatically restock the item based on resolution, not just when received. We still need to process, and inspect the item before we issue the refund, and we can't have our inventory adjusted upon recept. Thanks!
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Delay reason analysis

Levi MacKenzie
June 28, 2024 at 10:50 pm
I would like to view the chart showing reasons for late shipments in the current on-time report that I am using.
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Pick up & BOPIS Tracking Enhancement

Jason Ma
February 3, 2025 at 5:40 pm
Related to BOPIS Track - set a Pickup deadline date and use it as a Merge Tag on Notifications.   Ideally, set a date and time expiration date so the end consumer know when they need to pick up their order. If the end consumer doesn't pick up their package before the expiration date, then cancel the order, notify the client and possibly refund the end consumer.
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Publish Webhook Outgoing IPs as a Machine-Readable Plain-Text Endpoint

Martinho Dias
June 3, 2026 at 7:47 pm
Currently, AfterShip's webhook outgoing IP list is only available on an HTML documentation page (https://www.aftership.com/docs/tracking/webhook/webhook-outgoing-ips). This makes it impossible to automate IP allowlist management in infrastructure-as-code (IaC) workflows.   Problem: Teams that use IP-based firewalls to secure their webhook endpoints must manually monitor the documentation page for any IP changes and update their firewall rules accordingly. If a change is missed, it can cause webhook delivery failures and broken integrations.   Request: Please publish the webhook outgoing IP list as a dedicated plain-text endpoint — similar to how Cloudflare publishes theirs at https://www.cloudflare.com/ips-v4 — where each IP is returned on a separate line.   This would allow teams to: * Fetch the IP list programmatically as part of their CI/CD or IaC pipelines * Keep firewall allowlists automatically in sync without manual intervention * Avoid service disruptions caused by missed IP changes This is a standard practice among major API providers and would significantly improve the developer experience for customers who manage network security programmatically.
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Getting started

Discreet Life
January 21, 2026 at 4:52 am
im trying to figure out how to connect my store Discreet Life to shopify to get this app going. Thanks!
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provide a service for return request

Prashant pareek
June 13, 2025 at 11:10 am
Hello to Aftership team, I am from Fabricdekho.com. I am here to write a request for providing a return request  button along with seller approval so that return could be the easy process. As return is a difficult process as of now. Customer need to request again n agian to seller. We should work on this so we can ease the process of return.   Thanks.
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Integrate with Smile.io

Ryan Collins
March 27, 2024 at 5:45 pm
I am utilizing Smile to develop the Reward program for our business. This year, I aim to motivate members to increase their reviews by integrating Reviews into the reward system as bonus incentives. This will allow our members to accumulate extra points by sharing feedback for their purchases.
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Provide Cost of tracking as data in analytics

Ethan White
May 23, 2024 at 1:17 pm
The ability to see how much it cost per tracking label for the carrier, alongside all the other analytics would be beneficial to business operations.   Having “cost” as a piece of data collect and display in analytics will help us make larger business decisions when it comes to choice of carrier preferences to know which carrier is best to work with in the long run. I believe this feature will be great value add to Aftership as well!
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Ability to add shipments to a collapsable group

Dennis Marshall
December 23, 2025 at 7:25 pm
FedEx has master tracking numbers which can have multiple tracking numbers under 1 tracking numbers. I'd like to be able to add a group of numbers to a group, or master number, and it should be collapsable so I can open it and look at all attached tracking numbers. 
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Create Claim API for Warranty

Kelvin Lee
January 23, 2026 at 2:05 am
Expose an REST API for creating Warranty Claims.
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