For instance, customers can quickly locate reviews based on size, incorporate images and videos, consider age, product characteristics, and the reviewer's recommendation status.
As a user, I'd like the ability to pull in tracking numbers to my dashboard by parcel account number so that I can view all shipments assigned to a specific or multiple parcel accounts.
For example I have 10 parcel accounts (4 with DHL and 6 with FedEx). I'd like the ability to utilize the parcel account number(s) instead of the API to pull in tracking associated with my parcel accounts.
Good morning,
When viewing notification emails on a mobile device, the background colour only appears at the top as a small strip. As a result, the background colour on the sides and beneath the email is completely lost.
I therefore propose hiding the background area entirely on mobile, displaying only what is within the content background, which is the main body of the email.
Thank you.
The vendor/supplier's email should be copied when sending any type of response to the customer regarding a return. This includes the RMA confirmation of return, tracking label and when it is received, refunded and resolved. We/supplier are getting chargebacks through Shopify from customers stating that their returns are not refunded in a timely manner and we have no way to get the email to show that it was processed in Aftership and to dispute a chargeback with shopify. We have no copies sent to us.
Please fix this issue in Aftership/Shopify immediately.
Thank you.
It would be really useful to see how often the Gift Tracking Page is actually being used, separately from the regular tracking page.
At the moment, it’s hard to tell uptake or performance unless the page has a unique URL or rely on Google Analytics. Having native reporting in AfterShip would make this much easier.
Ideally this would show:
- Views and unique visitors for the gift tracking page
- How it compares to the standard tracking page
- Basic engagement (e.g. CTA clicks)
This would help merchants understand adoption and value of the gifting feature much more clearly.
Our warehouse needs to know how many returns were requested on a daily basis so they can plan their resources accordingly. but it is not an option for now. It would be nice if we could build our own reports and schedule it.