Seems like a basic thing, but when I have an enhancement I'd like to submit, I want to ensure I don't duplicate someone else's submission. Obviously that's why there is an 'upvote' button. The only way to determine if there is something worth upvoting is to scroll through the entire list from top to bottom.
Items + return reasons are not clearly highlighted/shown as selected, during the Return Request flow on the RC portal.
Request: During the return flow more clearly define that an item/return resolution is selected. i.e. have text say “Selected” or have the box change colour when an item/resolution is selected beyond just the black box.
Like to set their own “Image not found” image for Products in the Returns Portal. That way, If a Product is not sent to AfterShip with an Image URL, they have an image that looks more branded.
Today, when an item does have an img url, the Return Portal defaults to the missing image icon.
Request - have a function within Return Portal where if any items on my return portal dont have an image URL, it can set to a image that I select instead of defaulting to the standard broken/no image icon.
The same videos are displayed to shoppers on my collection page or recommendation widgets. I want greater exposure to alternative products and videos, but selecting which ones to display and updating them regularly feels overwhelming.
Furthermore, testing to determine which video garners the most traffic is even more challenging. I have no idea if my efforts will result in sales. If only there is a tool could help!
While using personalization, I want to understand the actual product results generated by these algorithms and the reason behind the chosen product displays for shoppers.
If I can preview the recommendation results in the admin, it would reduce uncertainty, ensure optimal outcomes, and improve my marketing strategies to boost conversions.
Requesting to provide an option for the end consumers to edit the review on the AfterShip tracking page after the product is being delivered.
Currently, the customers are able to leave the review but unable to edit them.
A notification to give the customer the opportunity to change their requested ship date. This allows wineries to change the date without re-directing. Using the RSD and sending a notification 3 days or so before.
Hi,
The data when the shipment is created at the carrier is important for shipment analysis.
Example:
Info received
Shipment information received
DHL Express
Mar 25, 2025 at 12:01 pm