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We'd like the ability to restrict which order-editing options are available on a per-country basis, rather than applying the same set of options globally.   Many merchants work with regional checkout or fulfillment partners (e.g. Global-E) that prohibit certain order changes after an order is placed in specific countries. For example, a merchant might need to limit editing to only "apply discount code" and "cancel order" for a subset of countries, while keeping the full set of editing options available everywhere else.   Being able to configure order-editing permissions by country/region would help merchants stay compliant with regional partner restrictions without giving up flexibility in other markets.

Can we get an option to automatically restock the item based on resolution, not just when received. We still need to process, and inspect the item before we issue the refund, and we can't have our inventory adjusted upon recept. Thanks!

Add the ability to upload a separate images for desktop and mobile header logos. An example of the what the UI could like like is below. Returns > Customizations > Returns page    

Items + return reasons are not clearly highlighted/shown as selected, during the Return Request flow on the RC portal.    Request: During the return flow more clearly define that an item/return resolution is selected. i.e. have text say “Selected” or have the box change colour when an item/resolution is selected beyond just the black box. 

I don't want to sync my email, so it would be great to be able to add a record for items that I've ordered but haven't shipped yet. I can then edit/update the shipment when the tracking number is available. 

We want the feature for referral program page through which we can dedicated referr to the customers and one affiliate program for our influencer through which they can track their progress and commisions. 

Add the option to pay online ~ $2 at checkout for free returns and extended warranty later.    Add tags to people / allow different RMA flow for those who optin to this. 

If you are working with many different returns in one day, there needs to be a quick way to copy information like in Shopify as example. Please reference the far right side of this image:

Currently it's possible to view returns analytics only per 1 store at a time. It would be great to be able to select multiple stores and have a consolidated view on returns. 

I am using the API for Zoho Inventory integration with Aftership. I would like the items on the shipping order of Zoho Inventory displayed on the shipment items of the email notifications to my customers. The shipments are created within Zoho Inventory and tracked by Aftership.