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Integrate with Smile.io

Ryan Collins
March 27, 2024 at 5:45 pm
I am utilizing Smile to develop the Reward program for our business. This year, I aim to motivate members to increase their reviews by integrating Reviews into the reward system as bonus incentives. This will allow our members to accumulate extra points by sharing feedback for their purchases.
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Login based / ship from views

Josen Punnoose
September 12, 2025 at 4:00 pm
Would you be able to: 1. Add a functionality that restricts order views based on a ship from location or/or login? We have multiple ship from locations and we are 100% manula orders; it creates confusion when one warehouse sees orders from another warehouse.  2. Have a ship to address book and have that be varied based on ship from locations. We have set ship to locations and it doesnt change often. 
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Warranty product page to show discounts

Jeremy Bobbitt
February 3, 2025 at 7:33 pm
Would like to be able to display any discount received, from the orginal order, on the product selection page in the warranty portal. If possible, the discount code that was used as well. Important: Discount amount and discount code should show in the AfterShip admin portal.  
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Mask words

De Lampfabriek NL
June 27, 2025 at 10:15 am
I want to be able to mask certain words such as 'flight'and ''import'', or ''customs''. As for EU customers this is not relevant infromation and they faster think goods are from china and want to return faster. When they see basic info and a EDD they are assured everything is good. They dont neem more info.
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Link to Return Status Page from Admin & Shareable link to return status page for Customer Service

Jason Ma
February 3, 2025 at 10:10 pm
Would be a great feature if there was a link to the returns status page within the returns dashboard.   And if this link can be easily copied so we can share to the end consumer if they call through the contact center/help, then our agents can quickly copy the link and then email/share to the end consumer
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Items on Zoho Inventory Shipment Order on the email notifications

Octavio Pardo
May 29, 2025 at 4:18 pm
I am using the API for Zoho Inventory integration with Aftership. I would like the items on the shipping order of Zoho Inventory displayed on the shipment items of the email notifications to my customers. The shipments are created within Zoho Inventory and tracked by Aftership.
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Customising font and text size in the “address” area of the footer

Giulio Riotta
January 24, 2025 at 1:24 pm
Good morning, I kindly ask you to enable the option to change the font, font size, colour, etc., for the “address” field within the footer of notification emails. Currently, this is the only field that cannot be customised, which creates a noticeable contrast between the main text in the body and this field, making the emails aesthetically unappealing. Thank you.
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Support setting the total number of emails that can be sent by each contact within a certain period of time (frequency)

Scarlett Carter
August 27, 2024 at 11:52 am
Support setting the total number of emails that can be sent by each contact within a certain period of time (frequency), including flows and newsletters.   I aim to reduce interruptions for my customers while still capturing important messages, which is why I am seeking more flexibility in the configurations.
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How to Rank a Local Business Services Website (SEO Expert Guide)

tony h
January 13, 2026 at 6:10 am
I have built a website to publish articles about local business services. Can you tell me how I can rank my website? Is there any SEO expert who can help? The website is built on a custom Laravel framework.
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Integration of Sharetown

Jason Ma
April 22, 2025 at 4:32 pm
Integration of Sharetown to schedule pickups of items being returned. The process involves Sharetown picking up items directly from the customer's doorstep without the need for packaging. Once the items are picked up, Sharetown will resell the items through their channels and provide business with an agreed-upon gain-share payback based on the resale price.   Key Requirements: No label generation is needed as Sharetown will handle the pickup. A system integration will be needed to push the return data to Sharetown as a pickup request in their system. Sharetown will manage the logistics and resale of the items.
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