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To address this issue proactively, I would recommend that we introduce a hint or tag within Shopify to alert merchants about combined orders, thus avoid this situation from happening.","status":"submitted","created_at":"2024-07-19T10:48:14Z","updated_at":"2024-07-19T10:48:14Z","published_at":"2024-07-19T10:48:14Z","created_by":{"first_name":"Caleb","last_name":"Patel"},"tags":[{"id":"03bcab505ca344f28d35d53a9b6a238e","name":"Feed","description":"Feed","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":70,"created_at":"2024-08-20T10:48:43Z","updated_at":"2024-09-03T19:17:55Z"},{"id":"242bbf37b6ec4e0ca55cb57e20d4c493","name":"Shopify","description":"Shopify","tag_category_id":"138992b4ccd347b7b78716209ba5e252","status":"active","priority":100,"created_at":"2024-08-20T10:58:40Z","updated_at":"2024-09-03T19:13:27Z"},{"id":"4b2474a9e02647fe977cd6593141a2cf","name":"TikTok Shop","description":"TikTok Shop","tag_category_id":"138992b4ccd347b7b78716209ba5e252","status":"active","priority":90,"created_at":"2024-08-20T10:58:48Z","updated_at":"2024-09-03T19:13:33Z"}],"statistics":{"views":{"total":994},"upvotes":{"total":22},"comments":{"total":1}},"personal_interaction":{"voted":0,"followed":0}},{"id":"c146d6c8275c47f888d5b91e162759a7","title":"Display RMA number barcode on Returns label","content":"I would like to include the RMA number barcode on the returns label. This way, upon receiving the returns label at my warehouse, I can simply scan the barcode to retrieve the RMA number. Subsequently, I can use this number to efficiently locate the corresponding RMA information within the returns system. This process will significantly enhance the operational efficiency of our RMA procedures.","status":"adopted","created_at":"2024-06-01T10:35:43Z","updated_at":"2024-06-01T10:35:43Z","published_at":"2024-06-01T10:35:43Z","created_by":{"first_name":"Michael","last_name":"Adams"},"tags":[{"id":"aca0a82e35d8443d8f9c43dd0222e670","name":"Shipping","description":"Shipping","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":50,"created_at":"2024-08-20T10:48:09Z","updated_at":"2024-09-03T19:18:13Z"}],"statistics":{"views":{"total":1121},"upvotes":{"total":47},"comments":{"total":3}},"personal_interaction":{"voted":0,"followed":0}},{"id":"0e4d750bbef54d2d814b64a07379c755","title":"Send the Delivered Status Back to Shopify app","content":"

Currently the aftership is one way communication making it diffucult for business to see integrated full status at one place again when customer login to their shopify page they see status of item still on the way as shopify stops at fullfilled stge. Though the track order option by Aftership is good it is still a bad customer experience.

","status":"scheduled","created_at":"2025-01-07T11:32:10.195136Z","updated_at":"2025-01-13T07:02:53.243409Z","published_at":"2025-01-08T02:10:53Z","created_by":{"first_name":"Rita","last_name":"Agarawal"},"tags":[{"id":"242bbf37b6ec4e0ca55cb57e20d4c493","name":"Shopify","description":"Shopify","tag_category_id":"138992b4ccd347b7b78716209ba5e252","status":"active","priority":100,"created_at":"2024-08-20T10:58:40Z","updated_at":"2024-09-03T19:13:27Z"},{"id":"7f51affdbe9f4725bb91125da3855cd8","name":"Tracking","description":"Tracking","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":100,"created_at":"2024-08-20T10:47:21Z","updated_at":"2024-09-03T19:15:29Z"}],"statistics":{"views":{"total":24},"upvotes":{"total":0},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}},{"id":"9ac39477831645188b2fc05336661415","title":"Each product page has searchable and filterable product reviews to set customer expectations.","content":"For instance, customers can quickly locate reviews based on size, incorporate images and videos, consider age, product characteristics, and the reviewer's recommendation status.","status":"scheduled","created_at":"2024-06-19T15:49:26Z","updated_at":"2024-06-19T15:49:26Z","published_at":"2024-06-19T15:49:26Z","created_by":{"first_name":"James","last_name":"Wilson"},"tags":[{"id":"9be21866ed92425b97ce4a37a5ffe623","name":"Conversion","description":"Conversion","tag_category_id":"222289c399064dfa85d0d38b7fc2eae1","status":"active","priority":10,"created_at":"2024-08-20T10:57:40Z","updated_at":"2024-09-03T19:13:05Z"},{"id":"0466edbfa7374f58a3e05c76025f876e","name":"Reviews","description":"Reviews","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":30,"created_at":"2024-08-20T10:49:05Z","updated_at":"2024-09-03T19:18:28Z"}],"statistics":{"views":{"total":1027},"upvotes":{"total":35},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}},{"id":"b1617a720d6642bca3761c72813c07ec","title":"Warranty Flow Improvement - Label & No Label notification","content":"

When a warranty is approved, you can choose to include an label. In the “Warranty claim approved” email, there is no ability to account for this decision. We would need to add an ability to have wording around a label being included as well as a label not being included. Below is an example email we have now.

Two ways this could be addressed:
1. Split this notification into 2 notifications: “Warranty claim approved - with label” and “Warranty claim approved - no label”.
2. Add Flows to Warranties with Split functionality for generated labels.

","status":"submitted","created_at":"2025-02-03T19:26:32.952052Z","updated_at":"2025-02-06T02:37:43.195498Z","published_at":"2025-02-06T02:37:43Z","created_by":{"first_name":"Jason","last_name":"Ma"},"tags":[{"id":"02822a25a2f64eaf999a58d54f00c291","name":"Warranty","description":"Warranty","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":20,"created_at":"2024-08-20T10:47:58Z","updated_at":"2024-09-03T19:18:42Z"}],"statistics":{"views":{"total":3},"upvotes":{"total":0},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}},{"id":"ba86801c27574f29995b84aaf34e54e3","title":"Support Returns API to create RMA Request","content":"The background is that I sell my products on multiple marketplaces, and each has different return flows that the aftership Returns page cannot handle. It would be much easier if there is a Returns API that can meet my requirements below.

Need: - I need a Returns API to allow creating RMA/return requests without having to use the Returns Page to file it. - I can call the API and pass the information regarding the Return Reason Resolution, etc in one go. - Once I call this API, it will return creation in Pending or Auto-Approved Status.","status":"launched","created_at":"2024-05-11T07:29:45Z","updated_at":"2025-01-15T07:05:55.739714Z","published_at":"2024-05-11T07:29:45Z","created_by":{"first_name":"Maya","last_name":"Garcia"},"tags":[{"id":"2ddea084a0554f9bbedd8c1e7b4f763f","name":"APIs & webhooks","description":"APIs & webhooks","tag_category_id":"24d2ab3cf91d480aa0c2f5b8d5e74095","status":"active","priority":15,"created_at":"2024-08-20T10:51:20Z","updated_at":"2024-09-03T19:10:58Z"},{"id":"a7fc32c8ea324fe3a18a7141957935cd","name":"Returns","description":"Returns","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":90,"created_at":"2024-08-20T10:47:46Z","updated_at":"2024-09-03T19:17:42Z"}],"statistics":{"views":{"total":1074},"upvotes":{"total":65},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}},{"id":"1303152f613f4d8d92d0d1b1ad1d378d","title":"Create a flow for Weather Holds on wine","content":"

Hi there,

We ship wine, which means orders are often held by our fulfilment center when temperatures along the route are above or below certian threshold we have set. I would like to create a flow that automatically notifies the customer that their order has been flagged for a weather hold and ensures them it is still on the way. Is this possible? Thanks

","status":"adopted","created_at":"2025-03-13T20:32:48.926823Z","updated_at":"2025-03-18T07:10:54.992303Z","published_at":"2025-03-14T02:07:03Z","created_by":{"first_name":"Sarah","last_name":"Swindell"},"tags":[],"statistics":{"views":{"total":9},"upvotes":{"total":0},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}},{"id":"3bb0cd76571a46329554a1a54e5aa7c4","title":"Shopify checkout for Returns","content":"As a merchant, I would like to charge the cost of return when the shopper chooses to replace the returned item. aftership Returns provides Stripe checkout only for this scenario, but I don't have a Stripe account, I would like to use my Shopify checkout to charge the exchange upsell and cost of return. So that I don't have to open a Stripe checkout and manage two accounts (Shopify and Stripe checkout) at the same time.","status":"in_progress","created_at":"2024-03-19T23:29:36Z","updated_at":"2024-03-19T23:29:36Z","published_at":"2024-03-19T23:29:36Z","created_by":{"first_name":"Victoria","last_name":"Ward"},"tags":[{"id":"1c74655d435242cd8077c83a84474f79","name":"Post-purchase solutions","description":"Post-purchase solutions","tag_category_id":"24d2ab3cf91d480aa0c2f5b8d5e74095","status":"active","priority":35,"created_at":"2024-09-03T18:59:24Z","updated_at":"2024-09-03T19:10:31Z"},{"id":"a7fc32c8ea324fe3a18a7141957935cd","name":"Returns","description":"Returns","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":90,"created_at":"2024-08-20T10:47:46Z","updated_at":"2024-09-03T19:17:42Z"},{"id":"242bbf37b6ec4e0ca55cb57e20d4c493","name":"Shopify","description":"Shopify","tag_category_id":"138992b4ccd347b7b78716209ba5e252","status":"active","priority":100,"created_at":"2024-08-20T10:58:40Z","updated_at":"2024-09-03T19:13:27Z"}],"statistics":{"views":{"total":1124},"upvotes":{"total":79},"comments":{"total":1}},"personal_interaction":{"voted":0,"followed":0}},{"id":"15b02688ded443558b69c634b4a17065","title":"Need fast access for copying customer information (Look at Shopify as an example)","content":"

If you are working with many different returns in one day, there needs to be a quick way to copy information like in Shopify as example. Please reference the far right side of this image:

$\"\"$

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