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As a merchant, I would like to break down the shipping volume report by Carrier and Lane. Currently, it can be broken down by only one condition.   This would allow us to understand how a carrier is performing in a specific market.

Enable merchants to customize the duration before an RMA is automatically canceled. Currently, the system only allows for auto-cancellation after 28 days of inactivity. To better suit our company's needs, we would like the option to extend this period.

The current OpenGraph meta preview generated by AfterShip's referral link system is unacceptable. We run a professional e-commerce business in South Africa selling premium seat covers, yet the influencer link preview looks like a child’s sticker book. Confetti, a USD coupon graphic, and a generic "Get special offers" line? Completely irrelevant, off-brand, and frankly embarrassing when shared by influencers. This isn’t just a design problem. It reflects poorly on our business when our partners share this link on Facebook and social platforms. It gives the impression of an unprofessional or scammy brand — damaging our credibility and costing us leads. We don’t even use USD as our currency. Why are you pushing American coupon-style banners to international stores?

Hello, Could you add Vinted Go shipping to the shipping list in the next update, please? It's a very very good app to follow shipping. Thanks's in advance Best regards 

Hello,   We'd need User Interface in Greek language because we are selling in Cyprus and maybe in some months we'll start selling in Greece, so for us it's very important.   Thanks a lot.

When utilizing an HTML email editor, I aim to display and personalize shipment or order items within my tracking notifications.   This feature would allow shoppers to conveniently view their purchases directly in the email, thereby improving customer satisfaction.

I hope to insert a form in the email, allowing customers to fill out the form directly within the email.   For example, if there are some events or new product launches, I would like to invite users to participate and collect information on whether they are interested or not.

Add the ability to block a return and direct the customer to the warranty portal. Bonus if you could log the customer in and auto fill information.   Potential Mockup Potential User Experience

Hi, I hope you can include a column where users can also see "WHEN" the order arrived in customs clearance and "WHEN" it was released. I am referring to ALL orders, not just the delayed orders.

Is it possible to increase the bulk search limit from 50? We often have to peform bulk search a number of times to retrieve the data that we're looking.