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Hi there, We ship wine, which means orders are often held by our fulfilment center when temperatures along the route are above or below certian threshold we have set. I would like to create a flow that automatically notifies the customer that their order has been flagged for a weather hold and ensures them it is still on the way. Is this possible? Thanks

Instead of directly integrating Aftership with Gmail, I would like to send my emails with package information to an aftership email address associated with my account, for aftership to parse and automatically show tracking information. 

We use this to ship to clients it would be nice if we could save clients within the system to send notifications to. 

The website is in dutch but then after login, the portal is in english.

Upload label manually from external source and link (instead of file only) Today its only possible to upload label manually through file via computer.   Hope this will change and we ca upload via external url

The current capability features a static returns approval notification. There are instances where the approval notification should be customized before being sent to the customer. Currently, the only way of doing this is to change the approval notification for all returns, save, go back to the RMA in question, approve it with the new notification, make sure no other returns are approved, go back to the nofication and amend it to how it was prior and save.   Use case: there may be a specific product that is available for exchange in store, this needs to be checked with the store first so cannot be a hard rule. If the approval notification could be amended on an adhoc basis, you could give the customer the option at the point of approval and avoid back and forth via email.

Is it possible to increase the bulk search limit from 50? We often have to peform bulk search a number of times to retrieve the data that we're looking. 

Like to set their own “Image not found” image for Products in the Returns Portal. That way, If a Product is not sent to AfterShip with an Image URL, they have an image that looks more branded.   Today, when an item does have an img url, the Return Portal defaults to the missing image icon.   Request - have a function within Return Portal where if any items on my return portal dont have an image URL, it can set to a image that I select instead of defaulting to the standard broken/no image icon.

Would be a great feature if there was a link to the returns status page within the returns dashboard.   And if this link can be easily copied so we can share to the end consumer if they call through the contact center/help, then our agents can quickly copy the link and then email/share to the end consumer

I want to be able to show values and total value of anything that is currently in transit, out for delivery and delivered so i can manage my insurance process of total value out at a given time