As a retailer, it would be great if customer preferences can be collected and determine whether to send an SMS notification based on the subscription status synchronized via API.
Moreover, a customer-facing page that allows users to manage their preferences would be even better. We would love to communicate more with our shoppers, which will efficiently improve our customer satisfaction and brand reputation.
Can we have a way to export the report of the notifications? So for example, I would love to be able to export the list of people who had bounced emails for our shipping notifications or even to export the list of folks who did not open the message.
For the tracking page I am currently using, it would be great to have the Delivery Instructions feature, so that my customers can provide specific instructions to carriers, and ensure successful deliveries.
This feature will also be valuable for drivers who can have all the necessary information at their fingertips, even for dispatchers who can manage delivery more effectively with all that info.
A seamless last-mile delivery experience can create a sense of reliability and convenience that fosters long-term customer relationships and encourages repeat purchases for my brand.
My idea is that when a shipment comes in from China to America,instead of each parcel going right to LAX through customs,each one should go to it's respective state and provence,every state has a sorting and customs center,it would just make it easier to make one stop instead of two or three on the way to the packages final point of delivery,
Good morning,
I kindly ask you to enable the option to change the font, font size, colour, etc., for the “address” field within the footer of notification emails.
Currently, this is the only field that cannot be customised, which creates a noticeable contrast between the main text in the body and this field, making the emails aesthetically unappealing.
Thank you.
Scenarios
1. We give a customer a partial refund for a coupon code they forgot to enter. This partial refund is currently stopping the customer and us from being able to request a return in Aftership. Please allow an option to make RMA or override in this scenario.
2. (similar to #1) Customer orders multiple items, gets RMA for one item, returns it and is refunded. Now they want to return the other item, however, because there is a refund in Shopify we are not able to open a RMA for the other item because the order shows as returned. Please allow option to make RMA or override in this scenario.
Thank you
Hello to Aftership team,
I am from Fabricdekho.com. I am here to write a request for providing a return request button along with seller approval so that return could be the easy process. As return is a difficult process as of now. Customer need to request again n agian to seller. We should work on this so we can ease the process of return.
Thanks.