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After RMA is created, admin needs the ability to edit details of the return. Including: 1. 1. editing products on return 2. editing customer email/address details 3. add remove return fees prior to receipt of return Often customers will call and need a return label sent to a new email address or want to add or remove items on their return. Also, if items are returned that are not included the return must be canceled and reopened, which is a messy process that sends a ton of unneccessary emails to the customer.

I would find it very useful if I could pull the SMS communication metadata using an API. Currently it is only available as a download from the portal which makes automation impossible.

Hello, Could you add Vinted Go shipping to the shipping list in the next update, please? It's a very very good app to follow shipping. Thanks's in advance Best regards 

Consider leveraging Estimated Delivery Dates for Return Shipments as a column on the Returns Dashboard

Currently it's possible to view returns analytics only per 1 store at a time. It would be great to be able to select multiple stores and have a consolidated view on returns. 

I was just tracking my packages and thought of something and was like man I wish there would be different layouts or sorting options. Like if I could sort it by ETD Dates, etc rather than just having them all listed and me doing the mental math of 3 days from now would be Friday, etc. Since of our would be able to be listed by delivery date I would know what packages I need to be on the lookout for that day at an early glance.

The current capability features a static returns approval notification. There are instances where the approval notification should be customized before being sent to the customer. Currently, the only way of doing this is to change the approval notification for all returns, save, go back to the RMA in question, approve it with the new notification, make sure no other returns are approved, go back to the nofication and amend it to how it was prior and save.   Use case: there may be a specific product that is available for exchange in store, this needs to be checked with the store first so cannot be a hard rule. If the approval notification could be amended on an adhoc basis, you could give the customer the option at the point of approval and avoid back and forth via email.

Instead of directly integrating Aftership with Gmail, I would like to send my emails with package information to an aftership email address associated with my account, for aftership to parse and automatically show tracking information. 

Add the ability to block a return and direct the customer to the warranty portal. Bonus if you could log the customer in and auto fill information.   Potential Mockup Potential User Experience

I have built a website to publish articles about local business services. Can you tell me how I can rank my website? Is there any SEO expert who can help? The website is built on a custom Laravel framework.