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It would be really useful to see how often the Gift Tracking Page is actually being used, separately from the regular tracking page. At the moment, it’s hard to tell uptake or performance unless the page has a unique URL or rely on Google Analytics. Having native reporting in AfterShip would make this much easier. Ideally this would show: - Views and unique visitors for the gift tracking page - How it compares to the standard tracking page - Basic engagement (e.g. CTA clicks) This would help merchants understand adoption and value of the gifting feature much more clearly.

That would be great if Feed could accommodate the listing of "not-for-sale products" on TTS. This feature is newly introduced in TTS, where the product is not for sale to shoppers but will be gifted to them instead.

Hi there, We ship wine, which means orders are often held by our fulfilment center when temperatures along the route are above or below certian threshold we have set. I would like to create a flow that automatically notifies the customer that their order has been flagged for a weather hold and ensures them it is still on the way. Is this possible? Thanks

Currently you can manually refund the shipping fee in the admin manually, but would like the ability for it to be automatic.

Hello,   We'd need User Interface in Greek language because we are selling in Cyprus and maybe in some months we'll start selling in Greece, so for us it's very important.   Thanks a lot.

Some customers enter +1 before their phone number when requesting a return or exchange. This causes the shipping label to fail to generate and creates frustration for the customer and extra work for me. I would like the system to correct the phone number to allow successful label generation.

Add the ability to block a return and direct the customer to the warranty portal. Bonus if you could log the customer in and auto fill information.   Potential Mockup Potential User Experience

Hi, I hope you can include a column where users can also see "WHEN" the order arrived in customs clearance and "WHEN" it was released. I am referring to ALL orders, not just the delayed orders.

Currently, I can only choose from 3 resolution options in Warranty admin: Repair item, Replace item & Other. At the end of the day, I need to manually export a list of Warranty claims and see how many store credit resolutions were recorded. (By using the “Other” option with a note.) This process is very time-consuming and inefficient.    It would be very helpful if a direct "issue store credit" feature were integrated, potentially automating the process across platforms like Shopify.

Is it possible to increase the bulk search limit from 50? We often have to peform bulk search a number of times to retrieve the data that we're looking.