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Create a flow for Weather Holds on wine
Sarah Swindell
March 13, 2025 at 8:32 pm
Hi there,
We ship wine, which means orders are often held by our fulfilment center when temperatures along the route are above or below certian threshold we have set. I would like to create a flow that automatically notifies the customer that their order has been flagged for a weather hold and ensures them it is still on the way. Is this possible? Thanks
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Accurate tracking
Sara Sellar
September 4, 2025 at 7:59 pm
My package is currently reading that it is out for delivery in my area, but is still showing to be located in a totally different country so the tracking needs to be updated and fixed because this has been an ongoing issue that I've contacted them about for support and it's still reading the same way
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Please add tracking for Shipglobal.in
Ugo Grandolini
July 15, 2026 at 11:40 am
Hi,
I recently started buying products from India and sometimes they ship using :
https://shipglobal.in/tracking/
Unfortunately Aftership is not yet supporting shipglobal.in and I need to use another app (actually 17tracks works) to track these shipments.
Please consider adding shipglobal.in as a supported career.
thank you!
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Searchable Idea Portal
Andrew Bird
August 15, 2025 at 12:43 pm
Seems like a basic thing, but when I have an enhancement I'd like to submit, I want to ensure I don't duplicate someone else's submission. Obviously that's why there is an 'upvote' button. The only way to determine if there is something worth upvoting is to scroll through the entire list from top to bottom.
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Parcel Sorting expediation
Kohle Kless
November 16, 2025 at 5:56 pm
My idea is that when a shipment comes in from China to America,instead of each parcel going right to LAX through customs,each one should go to it's respective state and provence,every state has a sorting and customs center,it would just make it easier to make one stop instead of two or three on the way to the packages final point of delivery,
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Suggestion: Add Lazada Express (LEX MY / LEL) Support for Malaysia.
Julia Blame
August 8, 2026 at 9:21 am
Suggestion: Add Lazada Express (LEX MY / LEL) Support for Malaysia
Hi,
I would like to suggest adding Lazada Express (LEX MY / LEL) as a supported courier/carrier on your app and website.
Lazada Express is the official delivery courier used by Lazada in Malaysia, similar to how SPX Express / Shopee Express is the official courier for Shopee. Many Lazada shipments in Malaysia are handled by LEX, so having direct tracking support would be very useful for Malaysian users.
The official LEX Malaysia tracking website is:
https://lex.com.my/
For testing purposes, you can use these example tracking numbers:
LXST191548638MY
MYMPA257159996
I hope you can consider implementing Lazada Express (LEX MY / LEL) support soon. As Lazada is widely used in Malaysia, I believe many users would appreciate being able to add and track their LEX shipments directly through your app and website instead of having to visit the LEX website separately.
Thank you for considering this suggestion. I hope LEX MY support can be added in a future update!
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Eliminate Additional Fees for Carrier Integration – Improve Aftership for All Users
Mario Labault
March 3, 2025 at 10:20 pm
As a loyal Aftership customer, I am extremely disappointed to learn that integrating a new carrier requires an additional fee—a neither transparent nor customer-friendly policy. Carrier expansion should be a standard improvement to Aftership’s platform, not an extra cost passed onto paying customers.
Why This Needs to Change:
Improving Aftership Should Be Your Priority, Not an Upsell
Adding new carriers benefits all Aftership users. Expanding carrier integrations should be part of Aftership’s ongoing development efforts, not a hidden fee imposed on individual customers.
Hidden Costs Undermine Customer Trust
Nowhere in Aftership’s pricing model is it clearly stated that carrier integration comes with additional fees. This lack of transparency frustrates users and creates an unexpected financial burden.
Loyal Customers Deserve Better
Customers who have trusted Aftership for their business operations should not have to pay extra to access a fundamental feature like carrier support.
Proposed Solution:
Aftership should eliminate extra fees for new carrier integrations and invest in expanding its platform instead of charging individual users. This would be part of its commitment to improving service for all customers.
Clear, upfront disclosure of costs should be required if Aftership maintains this fee structure.
If Aftership truly values its customers, this change must ensure a fair, transparent, and customer-centric experience.
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Update indicator dot color
Visitor
August 3, 2026 at 11:52 am
Change the update indicator Dot from the light blue color to the orange color you already use in your iOS app. It is hard to pick out the dot if you have a long list of shipments. If it was the orange color you already use in the app it should be a simple change to make for an updated version.
Also so carriers on the list of carriers to pick from are now asking for receiving zip, so those carriers never update now.
Thanks
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Personalized discount display rule
Lucas Scott
May 8, 2024 at 9:26 pm
So, as a seller who often runs campaigns, I would love to have a cool discount setup that can be customized based on how customers behave.
For example, I could keep discounts hidden for shoppers with shopping carts over $1,000 but display them for those who have smaller carts, so that they would shop more to get a better discount.
This strategy can be effectively applied to our product recommendations, enhancing conversion rates and boosting average order values.
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