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I want to fully customize different free shipping thresholds for different currencies/regions.   This would better compensate for my shipping costs in different currencies and may also increase the order value.

Upload label manually from external source and link (instead of file only) Today its only possible to upload label manually through file via computer.   Hope this will change and we ca upload via external url

Hello,   We'd need User Interface in Greek language because we are selling in Cyprus and maybe in some months we'll start selling in Greece, so for us it's very important.   Thanks a lot.

Consider leveraging Estimated Delivery Dates for Return Shipments as a column on the Returns Dashboard

 I just started using the app today and overall I do like it, but I have a few minor suggestions. 1. A compact mode: right now the list of tracking numbers/packages is very spread out. Consolidating it would make it look cleaner, IMO. 2. Allow me to put tags on them, custom or otherwise. For example I have a few incoming packages and a few outgoing ones. It would be nice to add tags to differentiate them and also filter by them if needed. Hopefully that made sense. Thank you.

Enable merchants to customize the duration before an RMA is automatically canceled. Currently, the system only allows for auto-cancellation after 28 days of inactivity. To better suit our company's needs, we would like the option to extend this period.

Is it possible to increase the bulk search limit from 50? We often have to peform bulk search a number of times to retrieve the data that we're looking. 

Allow me to still refund if I choose even if the return request has expired. Now I have to recreate the return request making more work for me.

There is a massive discrepancy between the notificaiton customization capabilities within the Tracking module and the Returns module.  In the Returns module, all you can do is update the messaging. There is no ability to alter colours, add logos, images, or otherwise truly 'brand' the notifications.  All of this exists in the Tracking module.  Recommendation is that you port over the same functionality into the Returns module ASAP.  Those notification emails are currently a horrific customer experience.

The current capability features a static returns approval notification. There are instances where the approval notification should be customized before being sent to the customer. Currently, the only way of doing this is to change the approval notification for all returns, save, go back to the RMA in question, approve it with the new notification, make sure no other returns are approved, go back to the nofication and amend it to how it was prior and save.   Use case: there may be a specific product that is available for exchange in store, this needs to be checked with the store first so cannot be a hard rule. If the approval notification could be amended on an adhoc basis, you could give the customer the option at the point of approval and avoid back and forth via email.