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Delivered
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Select multiple Stores in Returns Analytics
Lasma Martinsone
February 13, 2026 at 11:38 am
Currently it's possible to view returns analytics only per 1 store at a time. It would be great to be able to select multiple stores and have a consolidated view on returns.
Submitted
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希望Back in Stock的Subscription button可以在多语言版本下显示。
Elegoo Store
March 12, 2025 at 3:34 am
在英语版本下,缺货订阅按钮会正常显示:https://eu.elegoo.com/products/elegoo-pla-filament-1-75mm-3d-printer-filament-1kg-spool-2-2-lbs?variant=45521201037588
在法语及其他语言版本下,缺货订阅按钮未显示:https://eu.elegoo.com/fr/products/elegoo-pla-filament-1-75mm-3d-printer-filament-1kg-spool-2-2-lbs?variant=45521201037588
Submitted
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Add Walmart Seller MCF as a Feed Connection
Megan Bailey
March 20, 2026 at 3:17 pm
Hello,
We currently use AfterShip Feed to connect our Amazon Seller account to TikTok Shop. But it would be fantastic to be able to also connect with Walmart Seller's MCF.
It would allow even greater reach of products on more sales channels.
Submitted
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Enhancement Request: Advanced Customization for AfterShip Returns
Thomas Peigné
May 11, 2026 at 12:24 pm
Compared to AfterShip Tracking, Returns currently lacks key customization capabilities:
* No page segmentation (by market, country, store, customer type, etc.)
* No way to associate a return with a specific store
* No configurable notification flows based on return status or parameters
The absence of these settings significantly limits customization for clients and prevents them from offering tailored return experiences.
Suggestion:
Introduce advanced configuration options similar to Tracking, including:
* Segmented return pages based on defined parameters
* Store-level return association and rules
* Conditional notification flows triggered by return events and attributes
These improvements would greatly enhance flexibility, customer experience, and alignment across the AfterShip product suite.
Submitted
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Send the Delivered Status Back to Shopify app
Rita Agarawal
January 7, 2025 at 11:32 am
Currently the aftership is one way communication making it diffucult for business to see integrated full status at one place again when customer login to their shopify page they see status of item still on the way as shopify stops at fullfilled stge. Though the track order option by Aftership is good it is still a bad customer experience.
Planned
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Customized returns notifications
Shane Fernandes
October 30, 2024 at 6:00 am
The current capability features a static returns approval notification. There are instances where the approval notification should be customized before being sent to the customer.
Currently, the only way of doing this is to change the approval notification for all returns, save, go back to the RMA in question, approve it with the new notification, make sure no other returns are approved, go back to the nofication and amend it to how it was prior and save.
Use case: there may be a specific product that is available for exchange in store, this needs to be checked with the store first so cannot be a hard rule. If the approval notification could be amended on an adhoc basis, you could give the customer the option at the point of approval and avoid back and forth via email.
Submitted
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Enhance exchange process for tax reporting reconciliation purpose
Alexander Cook
April 3, 2024 at 10:25 pm
As a business owner, having precise accounting records is essential for tax purposes. It's particularly important to account for returns correctly by adjusting for them and deducting the relevant taxes to prevent overpayment.
I've observed that Shopify currently only accommodates refunds, lacking store credit or exchange options for returns. Therefore, if aftership Return could support all three options and assist in reconciling taxes and producing accurate tax reports for returns, it would greatly benefit our operations.
Delivered
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Allow order editing permissions to be configured per country
Roqeeb Olaniyi
September 15, 2026 at 10:42 pm
We'd like the ability to restrict which order-editing options are available on a per-country basis, rather than applying the same set of options globally.
Many merchants work with regional checkout or fulfillment partners (e.g. Global-E) that prohibit certain order changes after an order is placed in specific countries. For example, a merchant might need to limit editing to only "apply discount code" and "cancel order" for a subset of countries, while keeping the full set of editing options available everywhere else.
Being able to configure order-editing permissions by country/region would help merchants stay compliant with regional partner restrictions without giving up flexibility in other markets.
Planned
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Ability to add shipments to a collapsable group
Dennis Marshall
December 23, 2025 at 7:25 pm
FedEx has master tracking numbers which can have multiple tracking numbers under 1 tracking numbers. I'd like to be able to add a group of numbers to a group, or master number, and it should be collapsable so I can open it and look at all attached tracking numbers.
In development
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