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Mask words

De Lampfabriek NL
June 27, 2025 at 10:15 am
I want to be able to mask certain words such as 'flight'and ''import'', or ''customs''. As for EU customers this is not relevant infromation and they faster think goods are from china and want to return faster. When they see basic info and a EDD they are assured everything is good. They dont neem more info.
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Customs clearance fees charged by shipping carriers

Yuichi Tanaka
August 27, 2026 at 12:14 pm
We are able to retrieve shipping rates for each carrier, but we would also like customs clearance fees and other charges available through each carrier’s API to be integrated via API as well. This is especially important for DDP shipments. Some information that can be retrieved through the carrier APIs cannot be retrieved through AfterShip, which means we would need to connect to each carrier’s API separately.
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Sort by Delivery Day

jdkluck
November 6, 2025 at 1:16 pm
I was just tracking my packages and thought of something and was like man I wish there would be different layouts or sorting options. Like if I could sort it by ETD Dates, etc rather than just having them all listed and me doing the mental math of 3 days from now would be Friday, etc. Since of our would be able to be listed by delivery date I would know what packages I need to be on the lookout for that day at an early glance.
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Aftership Tracking App Suggestions

Saix XIII
September 14, 2026 at 6:39 am
 I just started using the app today and overall I do like it, but I have a few minor suggestions. 1. A compact mode: right now the list of tracking numbers/packages is very spread out. Consolidating it would make it look cleaner, IMO. 2. Allow me to put tags on them, custom or otherwise. For example I have a few incoming packages and a few outgoing ones. It would be nice to add tags to differentiate them and also filter by them if needed. Hopefully that made sense. Thank you.
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Ability to add delivery instructions from the track page

Ellie Nguyen
October 27, 2023 at 4:59 am
For the tracking page I am currently using, it would be great to have the Delivery Instructions feature, so that my customers can provide specific instructions to carriers, and ensure successful deliveries.   This feature will also be valuable for drivers who can have all the necessary information at their fingertips, even for dispatchers who can manage delivery more effectively with all that info.   A seamless last-mile delivery experience can create a sense of reliability and convenience that fosters long-term customer relationships and encourages repeat purchases for my brand.
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How to Rank a Local Business Services Website (SEO Expert Guide)

tony h
January 13, 2026 at 6:10 am
I have built a website to publish articles about local business services. Can you tell me how I can rank my website? Is there any SEO expert who can help? The website is built on a custom Laravel framework.
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Send emails with tracking information

Thomas George
October 29, 2025 at 1:40 am
Instead of directly integrating Aftership with Gmail, I would like to send my emails with package information to an aftership email address associated with my account, for aftership to parse and automatically show tracking information. 
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Enhancement Request: Advanced Customization for AfterShip Returns

Thomas Peigné
May 11, 2026 at 12:24 pm
Compared to AfterShip Tracking, Returns currently lacks key customization capabilities: * No page segmentation (by market, country, store, customer type, etc.) * No way to associate a return with a specific store * No configurable notification flows based on return status or parameters The absence of these settings significantly limits customization for clients and prevents them from offering tailored return experiences. Suggestion: Introduce advanced configuration options similar to Tracking, including: * Segmented return pages based on defined parameters * Store-level return association and rules * Conditional notification flows triggered by return events and attributes These improvements would greatly enhance flexibility, customer experience, and alignment across the AfterShip product suite.
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Anti-fraud reporting and risk checks

Penelope Perry
March 4, 2024 at 5:19 pm
As a business owner, I am seeking a system that can facilitate risk level scoring for each RMA (Return Merchandise Authorization) and enable my staff to input risk assessment findings based on actual RMA inspections. This system will enable us to assess risk levels effectively and respond accordingly. Moreover, the system will allow for the reporting of any detected fraud instances.   Implementing this system is crucial for mitigating fraud occurrences, as well as proactively preventing future fraudulent activities. Such measures are instrumental in safeguarding my business's profitability in the long term.
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Create Claim API for Warranty

Kelvin Lee
January 23, 2026 at 2:05 am
Expose an REST API for creating Warranty Claims.
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