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Title: Integrate ParcelApp for Unified Tracking – One Tracking Number for Multiple Carriers
Mario Labault
March 3, 2025 at 10:27 pm
Description:
Aftership is a powerful tracking solution, but one major limitation is its inability to seamlessly track shipments handled by multiple carriers under a single tracking number. This creates gaps in tracking visibility, especially for cross-border shipments, multi-leg deliveries, or packages transferred between courier services.
Why Aftership Needs ParcelApp Integration
ParcelApp is a cutting-edge tracking solution that can consolidate multiple carrier updates into a single tracking number, ensuring a continuous, uninterrupted tracking experience—something Aftership currently lacks. Integrating ParcelApp into Aftership would provide several benefits:
One Tracking Number, Full Visibility
Many shipments pass through multiple carriers (e.g., a package starts with FedEx, then transfers to USPS). ParcelApp aggregates tracking data across different couriers, allowing customers to track their shipments without needing multiple tracking numbers or checking different carrier websites.
Eliminate Tracking Gaps & Improve Accuracy
Currently, when a package changes carriers, Aftership often loses visibility until the new carrier scans the shipment. With ParcelApp’s integration, tracking would remain consistent, even if the carrier changes mid-transit.
Essential for Cross-Border and Dropshipping Businesses
Global commerce relies on multi-carrier logistics. Many eCommerce sellers and dropshipping businesses depend on third-party logistics providers (3PLs) that transfer packages between multiple carriers before final delivery. ParcelApp ensures that customers don’t lose visibility just because a package has switched to a new courier.
Enhanced Customer Experience & Reduced Support Inquiries
When customers see tracking gaps, they flood support teams with "Where is my order?" questions. By integrating ParcelApp, Aftership can provide end-to-end tracking accuracy, reducing customer frustration and cutting down unnecessary support requests.
Proposed Solution:
Integrate ParcelApp (https://parcelsapp.com/) directly into Aftership’s tracking system to allow shipments with multiple carriers to be tracked under a single tracking number.
Ensure that ParcelApp's multi-carrier tracking capabilities work seamlessly within Aftership’s dashboard, API, and branded tracking pages.
Offer this as a standard feature for all Aftership users, as it enhances the core value of Aftership by improving tracking consistency, accuracy, and customer satisfaction.
By adding this integration, Aftership would take a huge leap forward in solving a major pain point for businesses and customers alike, making it an even more indispensable tracking solution in the logistics and eCommerce space.
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Getting started
Discreet Life
January 21, 2026 at 4:52 am
im trying to figure out how to connect my store Discreet Life to shopify to get this app going.
Thanks!
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Send a returned - refunded email to the customer when marked in Aftership as received
Ash Ash.Com
May 13, 2026 at 1:30 pm
1. customer is NOT receiving any email from Aftership when a return has been received, refunded and resolved.
2. We are getting chargebacks from customers claiming they were not notified and advised a refund was on its way.
3. their bank (JPM) has sided with customers even though we have shown the ARP info from the return details.
4. An email advising of a received and pending refund would be quite helpful.
5. ALL other companies send these emails of pending refund, except Aftership/Shopify does not.
6. Its creating a lot of work and loss of revenue for our company.
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Items on Zoho Inventory Shipment Order on the email notifications
Octavio Pardo
May 29, 2025 at 4:18 pm
I am using the API for Zoho Inventory integration with Aftership. I would like the items on the shipping order of Zoho Inventory displayed on the shipment items of the email notifications to my customers.
The shipments are created within Zoho Inventory and tracked by Aftership.
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Upload label manually from external source and link (instead of file only)
Alexander Kobbevik
October 25, 2024 at 11:06 am
Upload label manually from external source and link (instead of file only)
Today its only possible to upload label manually through file via computer.
Hope this will change and we ca upload via external url
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Aftership Tracking App Suggestions
Saix XIII
September 14, 2026 at 6:39 am
I just started using the app today and overall I do like it, but I have a few minor suggestions.
1. A compact mode: right now the list of tracking numbers/packages is very spread out. Consolidating it would make it look cleaner, IMO.
2. Allow me to put tags on them, custom or otherwise. For example I have a few incoming packages and a few outgoing ones. It would be nice to add tags to differentiate them and also filter by them if needed.
Hopefully that made sense. Thank you.
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Searchable Idea Portal
Andrew Bird
August 15, 2025 at 12:43 pm
Seems like a basic thing, but when I have an enhancement I'd like to submit, I want to ensure I don't duplicate someone else's submission. Obviously that's why there is an 'upvote' button. The only way to determine if there is something worth upvoting is to scroll through the entire list from top to bottom.
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dutch login portal
bianca opdebeeck
July 7, 2026 at 8:06 pm
The website is in dutch but then after login, the portal is in english.
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Support Returns API to create RMA Request
Maya Garcia
May 11, 2024 at 7:29 am
The background is that I sell my products on multiple marketplaces, and each has different return flows that the aftership Returns page cannot handle. It would be much easier if there is a Returns API that can meet my requirements below.
Need: - I need a Returns API to allow creating RMA/return requests without having to use the Returns Page to file it. - I can call the API and pass the information regarding the Return Reason Resolution, etc in one go. - Once I call this API, it will return creation in Pending or Auto-Approved Status.
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