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Title: Integrate ParcelApp for Unified Tracking – One Tracking Number for Multiple Carriers
Mario Labault
March 3, 2025 at 10:27 pm
Description:
Aftership is a powerful tracking solution, but one major limitation is its inability to seamlessly track shipments handled by multiple carriers under a single tracking number. This creates gaps in tracking visibility, especially for cross-border shipments, multi-leg deliveries, or packages transferred between courier services.
Why Aftership Needs ParcelApp Integration
ParcelApp is a cutting-edge tracking solution that can consolidate multiple carrier updates into a single tracking number, ensuring a continuous, uninterrupted tracking experience—something Aftership currently lacks. Integrating ParcelApp into Aftership would provide several benefits:
One Tracking Number, Full Visibility
Many shipments pass through multiple carriers (e.g., a package starts with FedEx, then transfers to USPS). ParcelApp aggregates tracking data across different couriers, allowing customers to track their shipments without needing multiple tracking numbers or checking different carrier websites.
Eliminate Tracking Gaps & Improve Accuracy
Currently, when a package changes carriers, Aftership often loses visibility until the new carrier scans the shipment. With ParcelApp’s integration, tracking would remain consistent, even if the carrier changes mid-transit.
Essential for Cross-Border and Dropshipping Businesses
Global commerce relies on multi-carrier logistics. Many eCommerce sellers and dropshipping businesses depend on third-party logistics providers (3PLs) that transfer packages between multiple carriers before final delivery. ParcelApp ensures that customers don’t lose visibility just because a package has switched to a new courier.
Enhanced Customer Experience & Reduced Support Inquiries
When customers see tracking gaps, they flood support teams with "Where is my order?" questions. By integrating ParcelApp, Aftership can provide end-to-end tracking accuracy, reducing customer frustration and cutting down unnecessary support requests.
Proposed Solution:
Integrate ParcelApp (https://parcelsapp.com/) directly into Aftership’s tracking system to allow shipments with multiple carriers to be tracked under a single tracking number.
Ensure that ParcelApp's multi-carrier tracking capabilities work seamlessly within Aftership’s dashboard, API, and branded tracking pages.
Offer this as a standard feature for all Aftership users, as it enhances the core value of Aftership by improving tracking consistency, accuracy, and customer satisfaction.
By adding this integration, Aftership would take a huge leap forward in solving a major pain point for businesses and customers alike, making it an even more indispensable tracking solution in the logistics and eCommerce space.
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Hide ad carousel
Stephen Shepherd
19 hours ago
Please let me hide the ad carousel, I am happy to pay subscription or whatever to disable it. Thanks
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Provide an option for the customers to edit the post shipment review in the AfterShip tracking
Jason Ma
March 10, 2025 at 3:22 pm
Requesting to provide an option for the end consumers to edit the review on the AfterShip tracking page after the product is being delivered.
Currently, the customers are able to leave the review but unable to edit them.
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How does AEDD algorithm account for extreme weather?
Aurora Bryant
February 25, 2024 at 6:52 pm
Honestly, this would help us to ease our shoppers through possible delays proactively.
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Items on Zoho Inventory Shipment Order on the email notifications
Octavio Pardo
May 29, 2025 at 4:18 pm
I am using the API for Zoho Inventory integration with Aftership. I would like the items on the shipping order of Zoho Inventory displayed on the shipment items of the email notifications to my customers.
The shipments are created within Zoho Inventory and tracked by Aftership.
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Login based / ship from views
Josen Punnoose
September 12, 2025 at 4:00 pm
Would you be able to:
1. Add a functionality that restricts order views based on a ship from location or/or login? We have multiple ship from locations and we are 100% manula orders; it creates confusion when one warehouse sees orders from another warehouse.
2. Have a ship to address book and have that be varied based on ship from locations. We have set ship to locations and it doesnt change often.
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Tracking by Account Number
Chris Nichols
November 6, 2024 at 10:34 pm
As a user, I'd like the ability to pull in tracking numbers to my dashboard by parcel account number so that I can view all shipments assigned to a specific or multiple parcel accounts.
For example I have 10 parcel accounts (4 with DHL and 6 with FedEx). I'd like the ability to utilize the parcel account number(s) instead of the API to pull in tracking associated with my parcel accounts.
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Customs Clearance
Cresilda Caintic
July 15, 2025 at 8:49 am
Hi, I hope you can include a column where users can also see "WHEN" the order arrived in customs clearance and "WHEN" it was released. I am referring to ALL orders, not just the delayed orders.
Accepted
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API Integration for Instagram Feed
Andrew Bird
August 14, 2025 at 12:47 pm
I'd like to log an enhancement request for the Tracking page editor. Currently the section where we add social media connectors is limited in connection options. Specifically for Instagram (which is a really cool feature) the only way to connect is using our own credentials (user name/password login). This is an unacceptable option as it exposes us to being hacked and is a security concern obviously. The better way to do this is via Instagram's API connection: https://developers.facebook.com/docs/instagram-platform.
Can you please log that as a high priority enhancement request? Should we decided to stay with AfterShip, this will be a critical branding requirement.
Accepted
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