There should be an option to just cancel the return without rejecting it.
Sometimes client decide to bring it to a store after doing the initial return.
After RMA is created, admin needs the ability to edit details of the return. Including:
1. 1. editing products on return
2. editing customer email/address details
3. add remove return fees prior to receipt of return
Often customers will call and need a return label sent to a new email address or want to add or remove items on their return. Also, if items are returned that are not included the return must be canceled and reopened, which is a messy process that sends a ton of unneccessary emails to the customer.
Like to set their own “Image not found” image for Products in the Returns Portal. That way, If a Product is not sent to AfterShip with an Image URL, they have an image that looks more branded.
Today, when an item does have an img url, the Return Portal defaults to the missing image icon.
Request - have a function within Return Portal where if any items on my return portal dont have an image URL, it can set to a image that I select instead of defaulting to the standard broken/no image icon.
Hello,
Could you add Vinted Go shipping to the shipping list in the next update, please?
It's a very very good app to follow shipping.
Thanks's in advance
Best regards
Related to BOPIS Track - set a Pickup deadline date and use it as a Merge Tag on Notifications.
Ideally, set a date and time expiration date so the end consumer know when they need to pick up their order. If the end consumer doesn't pick up their package before the expiration date, then cancel the order, notify the client and possibly refund the end consumer.
Could you please make a slight programming change, could you please allow swipping back to the main list of packages once you looked at a package info
iOs
Please add the shipping company ACI EXPRESS, which is based in South Korea. They have partnerships with multiple overseas shipping companies, and a lot of merchandise is being shipped through ACI Express to the USA and the Middle East, especially after the implementation of tariffs in the USA.
We are able to retrieve shipping rates for each carrier, but we would also like customs clearance fees and other charges available through each carrier’s API to be integrated via API as well.
This is especially important for DDP shipments. Some information that can be retrieved through the carrier APIs cannot be retrieved through AfterShip, which means we would need to connect to each carrier’s API separately.