Hi there, We’re planning to fully transition to your warranty return platform and would like to see the following improvements: Dynamic Reference Lines on Return Shipping Labels: We’d like the option to add customizable reference lines on shipping labels. While there are default placeholders available, we need a more flexible solution to include internal notes that will help us organize returns efficiently. Delayed Replacement Order Processing: We’d prefer the ability to process a replacement order without sending it to Shopify until the carrier marks the warranty return as “en route.” Regex Validation for Warranty Intake Form: Adding regex validation would help us ensure inputs follow specific formats, such as order numbers or serial numbers, for better accuracy.

Would like to be able to display any discount received, from the orginal order, on the product selection page in the warranty portal. If possible, the discount code that was used as well. Important: Discount amount and discount code should show in the AfterShip admin portal.

在英语版本下，缺货订阅按钮会正常显示：https://eu.elegoo.com/products/elegoo-pla-filament-1-75mm-3d-printer-filament-1kg-spool-2-2-lbs?variant=45521201037588 在法语及其他语言版本下，缺货订阅按钮未显示：https://eu.elegoo.com/fr/products/elegoo-pla-filament-1-75mm-3d-printer-filament-1kg-spool-2-2-lbs?variant=45521201037588

We are a worldwide dropshipping service catering to e-commerce entrepreneurs. Merchants can design and market personalized products through us, setting prices and choosing their sales platforms from our integrated e-commerce options. Once merchants place orders, we will handle the manufacturing, fulfillment, and shipping logistics to consumers. When I am using Aftership for tracking, I want to enable my premium customers (merchants) with the ability to customize white label branded tracking pages and possibly an API to create them (since they won't have access to Aftership admin, and it would be impossible for me to maintain all tracking pages for them). So that I can add this ability as part of the product & service package for my main customers (merchants), which creates more value for my business.

Good morning, I kindly ask you to enable the option to change the font, font size, colour, etc., for the “address” field within the footer of notification emails. Currently, this is the only field that cannot be customised, which creates a noticeable contrast between the main text in the body and this field, making the emails aesthetically unappealing. Thank you.

Add the option to pay online ~ $2 at checkout for free returns and extended warranty later. Add tags to people / allow different RMA flow for those who optin to this.

The background is that I sell my products on multiple marketplaces, and each has different return flows that the aftership Returns page cannot handle. It would be much easier if there is a Returns API that can meet my requirements below. Need: - I need a Returns API to allow creating RMA/return requests without having to use the Returns Page to file it. - I can call the API and pass the information regarding the Return Reason Resolution, etc in one go. - Once I call this API, it will return creation in Pending or Auto-Approved Status.

I want all orders over $30 to show a shipping fee of only $2, because this is subsidized by TikTok.

Good morning, When viewing notification emails on a mobile device, the background colour only appears at the top as a small strip. As a result, the background colour on the sides and beneath the email is completely lost. I therefore propose hiding the background area entirely on mobile, displaying only what is within the content background, which is the main body of the email. Thank you.

The ability to see how much it cost per tracking label for the carrier, alongside all the other analytics would be beneficial to business operations. Having “cost” as a piece of data collect and display in analytics will help us make larger business decisions when it comes to choice of carrier preferences to know which carrier is best to work with in the long run. I believe this feature will be great value add to Aftership as well!