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Removing the background in the mobile view of emails

Giulio Riotta
January 24, 2025 at 1:30 pm
Good morning, When viewing notification emails on a mobile device, the background colour only appears at the top as a small strip. As a result, the background colour on the sides and beneath the email is completely lost. I therefore propose hiding the background area entirely on mobile, displaying only what is within the content background, which is the main body of the email. Thank you.
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Sort by Delivery Day

jdkluck
November 6, 2025 at 1:16 pm
I was just tracking my packages and thought of something and was like man I wish there would be different layouts or sorting options. Like if I could sort it by ETD Dates, etc rather than just having them all listed and me doing the mental math of 3 days from now would be Friday, etc. Since of our would be able to be listed by delivery date I would know what packages I need to be on the lookout for that day at an early glance.
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Filter Shipping Exceptions

Jamie Fernandez
April 9, 2025 at 8:04 pm
Would like to be able to filter the shipping exceptions so I only receive ones for damages. Especially after a club run, we can receive many notices for delivery exceptions which can include delays, intercepts, etc. However, the ones we would primarily like to receive are for damages. we would like to catch these before the customer reaches out to let us know or from the return report.
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Cancel return

Fotoula Anastasopoulos
May 26, 2026 at 1:06 pm
There should be an option to just cancel the return without rejecting it.  Sometimes client decide to bring it to a store after doing the initial return. 
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Support "not-for-sale products" listing

Henry Baker
June 15, 2024 at 10:47 am
That would be great if Feed could accommodate the listing of "not-for-sale products" on TTS. This feature is newly introduced in TTS, where the product is not for sale to shoppers but will be gifted to them instead.
Accepted
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Estimated delivery date for return shipments on Returns Dashboard

Jason Ma
February 3, 2025 at 10:12 pm
Consider leveraging Estimated Delivery Dates for Return Shipments as a column on the Returns Dashboard
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Provide an option for the customers to edit the post shipment review in the AfterShip tracking

Jason Ma
March 10, 2025 at 3:22 pm
Requesting to provide an option for the end consumers to edit the review on the AfterShip tracking page after the product is being delivered.    Currently, the customers are able to leave the review but unable to edit them. 
Planned
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Allow AfterShip customers to remove emails from the Unsubscribe list

Jim McGregor
January 23, 2025 at 4:07 pm
I have had customers who have accidently unsubscribed themselves from receiving AfterShip emails. I can see them in the Unsubscribe list, but I cannot remove them. Please add a feature that would allow AfterShip administrators to remove emails from the Unsubscribe list. Currently this process has to be done by the AfterShip tech team. By making this a self-service feature, you will reduce the labor required by the AfterShip team and make the product more efficient.
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Drag and drop package order

B F
April 11, 2026 at 1:05 am
On the tracking dashboard customers/users need to be able to click to grab, then drag and drop the order we desire our packages to be in.
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One-Click Returns coverage (Profit Driver)

ELO Limited
October 25, 2024 at 11:35 am
Add the option to pay online ~ $2 at checkout for free returns and extended warranty later.    Add tags to people / allow different RMA flow for those who optin to this. 
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