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Perhaps with Aftership Reviews, we could set a custom rule where if the transit time is exceeds X days, the platform won't initiate reviews.

Add the option to pay online ~ $2 at checkout for free returns and extended warranty later.    Add tags to people / allow different RMA flow for those who optin to this. 

Titles should update with count of items in the section so you know it's updating and should be clicked on. 

Would like to be able to filter the shipping exceptions so I only receive ones for damages. Especially after a club run, we can receive many notices for delivery exceptions which can include delays, intercepts, etc. However, the ones we would primarily like to receive are for damages. we would like to catch these before the customer reaches out to let us know or from the return report.

Fast and reliable delivery plays a vital role in customer satisfaction for heavy equipment buyers. When products arrive on time and in perfect condition, it builds trust, reduces downtime, and encourages repeat business and brand loyalty.

I'd like to log an enhancement request for the Tracking page editor. Currently the section where we add social media connectors is limited in connection options. Specifically for Instagram (which is a really cool feature) the only way to connect is using our own credentials (user name/password login). This is an unacceptable option as it exposes us to being hacked and is a security concern obviously. The better way to do this is via Instagram's API connection: https://developers.facebook.com/docs/instagram-platform. Can you please log that as a high priority enhancement request? Should we decided to stay with AfterShip, this will be a critical branding requirement.

Hello,   We'd need User Interface in Greek language because we are selling in Cyprus and maybe in some months we'll start selling in Greece, so for us it's very important.   Thanks a lot.

Like to set their own “Image not found” image for Products in the Returns Portal. That way, If a Product is not sent to AfterShip with an Image URL, they have an image that looks more branded.   Today, when an item does have an img url, the Return Portal defaults to the missing image icon.   Request - have a function within Return Portal where if any items on my return portal dont have an image URL, it can set to a image that I select instead of defaulting to the standard broken/no image icon.

If you are working with many different returns in one day, there needs to be a quick way to copy information like in Shopify as example. Please reference the far right side of this image:

When I receive tracking from suppliers, I add manually to AfterShip.  Usually there's more than 1 tracking number, for the same courier, so it would be great to able to add multiple tracking numbers at the same time as comma separated.   When clicking Save, it would then use all the information entered, for example; Customer name, order number etc etc.   Below example for tracking number 123456789 and 987654321