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Specifically, I have two separate locations in Australia and the US where identical SKUs are stocked. In cases where a particular SKU is out of stock at the US location, I would like orders to be fulfilled using available stock from the AU location as a fallback option. I am seeking guidance on integrating this specific logic into my EDD settings.","status":"scheduled","created_at":"2024-08-18T02:18:38Z","updated_at":"2024-09-26T10:11:40.385388Z","published_at":"2024-08-18T02:18:38Z","created_by":{"first_name":"Layla","last_name":"Ross"},"tags":[{"id":"b98a27f0ef6a49c3ada6c1cc6d6f3d0b","name":"AI-powered features","description":"AI-powered features","tag_category_id":"24d2ab3cf91d480aa0c2f5b8d5e74095","status":"active","priority":25,"created_at":"2024-08-20T10:50:40Z","updated_at":"2024-09-03T19:10:39Z"},{"id":"20f52f906d5545119c399bfb1dd548af","name":"Branded retail","description":"Branded retail","tag_category_id":"864ac52bd7414e6182e4c77c8e4043eb","status":"active","priority":100,"created_at":"2024-08-20T11:00:39Z","updated_at":"2024-09-03T19:14:19Z"},{"id":"2bafdddaaa484081a3e28488315d1c08","name":"EDD","description":"EDD","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":40,"created_at":"2024-08-20T10:47:32Z","updated_at":"2024-09-03T19:18:20Z"}],"statistics":{"views":{"total":970},"upvotes":{"total":29},"comments":{"total":2}},"personal_interaction":{"voted":0,"followed":0}},{"id":"bb55346b351149b6bae6f56b4820328a","title":"Enhance the process of uneven exchanges for “Replace with the same item”","content":"As a merchant, I allow shoppers to exchange items for different variants during returns, which may have different prices. For example, a Small size costs $30 while a Large size costs $50.

Currently, Shopify allows me to adjust prices manually only after the Return Merchandise Authorization (RMA) is submitted. If aftership could facilitate charging or refunding price differences for variants during the return request process, it would greatly streamline our operations and enhancing the overall efficiency of RMA management.","status":"in_progress","created_at":"2024-03-18T02:36:08Z","updated_at":"2024-03-18T02:36:08Z","published_at":"2024-03-18T02:36:08Z","created_by":{"first_name":"Sebastian","last_name":"Jenkins"},"tags":[{"id":"a7fc32c8ea324fe3a18a7141957935cd","name":"Returns","description":"Returns","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":90,"created_at":"2024-08-20T10:47:46Z","updated_at":"2024-09-03T19:17:42Z"},{"id":"242bbf37b6ec4e0ca55cb57e20d4c493","name":"Shopify","description":"Shopify","tag_category_id":"138992b4ccd347b7b78716209ba5e252","status":"active","priority":100,"created_at":"2024-08-20T10:58:40Z","updated_at":"2024-09-03T19:13:27Z"}],"statistics":{"views":{"total":1257},"upvotes":{"total":70},"comments":{"total":5}},"personal_interaction":{"voted":0,"followed":0}},{"id":"fe1cd88d33134357bd2ed802c5234037","title":"Carry over discounts for exchange on same items ","content":"

It would be great if we could allow the discount to carry over to the new order if a customer is just exchanging a size, at the moment our customer is choosing to refund rather then exchange sizing because they have to pay the difference between the original discounted price and the price.

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For example, I could keep discounts hidden for shoppers with shopping carts over $1,000 but display them for those who have smaller carts, so that they would shop more to get a better discount.

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I've observed that Shopify currently only accommodates refunds, lacking store credit or exchange options for returns. Therefore, if aftership Return could support all three options and assist in reconciling taxes and producing accurate tax reports for returns, it would greatly benefit our operations.","status":"in_progress","created_at":"2024-04-03T22:25:21Z","updated_at":"2024-04-03T22:25:21Z","published_at":"2024-04-03T22:25:21Z","created_by":{"first_name":"Alexander","last_name":"Cook"},"tags":[{"id":"a7fc32c8ea324fe3a18a7141957935cd","name":"Returns","description":"Returns","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":90,"created_at":"2024-08-20T10:47:46Z","updated_at":"2024-09-03T19:17:42Z"},{"id":"242bbf37b6ec4e0ca55cb57e20d4c493","name":"Shopify","description":"Shopify","tag_category_id":"138992b4ccd347b7b78716209ba5e252","status":"active","priority":100,"created_at":"2024-08-20T10:58:40Z","updated_at":"2024-09-03T19:13:27Z"}],"statistics":{"views":{"total":971},"upvotes":{"total":80},"comments":{"total":2}},"personal_interaction":{"voted":0,"followed":0}},{"id":"e0d1dbe0bb814a549d78dce76b97b626","title":"Add SKU numbers in the return portal","content":"$28","status":"submitted","created_at":"2025-01-28T14:24:07.404503Z","updated_at":"2025-01-30T14:10:27.063717Z","published_at":"2025-01-30T14:10:27Z","created_by":{"first_name":"Rowan","last_name":"Valentin"},"tags":[{"id":"20f52f906d5545119c399bfb1dd548af","name":"Branded retail","description":"Branded retail","tag_category_id":"864ac52bd7414e6182e4c77c8e4043eb","status":"active","priority":100,"created_at":"2024-08-20T11:00:39Z","updated_at":"2024-09-03T19:14:19Z"},{"id":"947cecda70fc41e9881c96379fe2b3d0","name":"Customer support","description":"Customer support","tag_category_id":"daa36599cbb74ea89071e92809a677f7","status":"active","priority":20,"created_at":"2024-08-20T10:51:39Z","updated_at":"2024-09-23T10:44:22.955522Z"},{"id":"1c74655d435242cd8077c83a84474f79","name":"Post-purchase solutions","description":"Post-purchase solutions","tag_category_id":"24d2ab3cf91d480aa0c2f5b8d5e74095","status":"active","priority":35,"created_at":"2024-09-03T18:59:24Z","updated_at":"2024-09-03T19:10:31Z"},{"id":"a7fc32c8ea324fe3a18a7141957935cd","name":"Returns","description":"Returns","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":90,"created_at":"2024-08-20T10:47:46Z","updated_at":"2024-09-03T19:17:42Z"},{"id":"242bbf37b6ec4e0ca55cb57e20d4c493","name":"Shopify","description":"Shopify","tag_category_id":"138992b4ccd347b7b78716209ba5e252","status":"active","priority":100,"created_at":"2024-08-20T10:58:40Z","updated_at":"2024-09-03T19:13:27Z"}],"statistics":{"views":{"total":11},"upvotes":{"total":2},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}},{"id":"15b02688ded443558b69c634b4a17065","title":"Need fast access for copying customer information (Look at Shopify as an example)","content":"

If you are working with many different returns in one day, there needs to be a quick way to copy information like in Shopify as example. Please reference the far right side of this image:

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Consumers often inquire about variations in materials and sizes between similar pieces of furniture, placing a significant burden on my support team. Generating comparison pages for every query we receive is unfeasible due to the volume of requests.

Given the potential of AI to suggest comparable items, could it also be leveraged to pinpoint disparities among products and present these distinctions to consumers? Such a system can alleviate my workload significantly and potentially reduce bounce rates as well.","status":"submitted","created_at":"2024-04-15T08:52:58Z","updated_at":"2024-04-15T08:52:58Z","published_at":"2024-04-15T08:52:58Z","created_by":{"first_name":"Nathan","last_name":"Rivera"},"tags":[{"id":"b98a27f0ef6a49c3ada6c1cc6d6f3d0b","name":"AI-powered features","description":"AI-powered features","tag_category_id":"24d2ab3cf91d480aa0c2f5b8d5e74095","status":"active","priority":25,"created_at":"2024-08-20T10:50:40Z","updated_at":"2024-09-03T19:10:39Z"},{"id":"77ddc4a20efb459caa9cabea268319e2","name":"Personalization","description":"Personalization","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":80,"created_at":"2024-08-20T10:48:30Z","updated_at":"2024-09-03T19:17:49Z"},{"id":"3861d5116a38480f88d3d28baa6564fe","name":"Product discovery","description":"Product discovery","tag_category_id":"222289c399064dfa85d0d38b7fc2eae1","status":"active","priority":30,"created_at":"2024-08-20T10:57:16Z","updated_at":"2024-09-03T19:12:42Z"}],"statistics":{"views":{"total":977},"upvotes":{"total":34},"comments":{"total":1}},"personal_interaction":{"voted":0,"followed":0}},{"id":"ab533a4873f64524ae2c5335392261d4","title":"希望Back in Stock的Subscription button可以在多语言版本下显示。","content":"

在英语版本下，缺货订阅按钮会正常显示：https://eu.elegoo.com/products/elegoo-pla-filament-1-75mm-3d-printer-filament-1kg-spool-2-2-lbs?variant=45521201037588

在法语及其他语言版本下，缺货订阅按钮未显示：https://eu.elegoo.com/fr/products/elegoo-pla-filament-1-75mm-3d-printer-filament-1kg-spool-2-2-lbs?variant=45521201037588

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