Share your ideas with us

Hi, I hope you can include a column where users can also see "WHEN" the order arrived in customs clearance and "WHEN" it was released. I am referring to ALL orders, not just the delayed orders.

I want to be able to show values and total value of anything that is currently in transit, out for delivery and delivered so i can manage my insurance process of total value out at a given time 

Show all packages to a us zip code

Is it possible to increase the bulk search limit from 50? We often have to peform bulk search a number of times to retrieve the data that we're looking. 

On the tracking dashboard customers/users need to be able to click to grab, then drag and drop the order we desire our packages to be in.

For instance, customers can quickly locate reviews based on size, incorporate images and videos, consider age, product characteristics, and the reviewer's recommendation status.

Titles should update with count of items in the section so you know it's updating and should be clicked on. 

Brand noted they’d like to be able to clearly communicate why certain Products are on the Blocklist - instead of the general text we have in place, without specifically making the customer review the Policy as a whole. Asking if we could define the error at the Blocklist Product Tag entry level. If the value is left blank, use default content.   Current state: After end consumer logs in with Order, non returnable items are greyed and out and we show at the line level a message that states "Does not comply with our return policy."   Desired State: After end consumer logs in with Order, non returnable items are greyed and out and we show at the line level a message from a configurable setting within RC where we can pass SKU or Product Category specific messages that state why an item is nt returnable like "Digital Goods are not returnable" or "Bundled Item cannot be returned" or "Last years models are not returnable but warranty available".   We'd like to be able to configure our own blocklist message for order item display when the end consumer logs into RC.

The “Back” button on the RC portal is not obvious or prominent enough. It is too hard to find and blends into the page. 

It would be very helpful to have an option to group orders by store/company name (e.g., all Amazon orders together, all eBay orders together, etc.). This way, I could collapse or expand groups and quickly view only the orders I want. Additionally, it would be great if users could create their own custom groups for even more flexibility.