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Requesting to provide an option for the end consumers to edit the review on the AfterShip tracking page after the product is being delivered.

Currently, the customers are able to leave the review but unable to edit them.

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Add the option to pay online ~ $2 at checkout for free returns and extended warranty later.

Add tags to people / allow different RMA flow for those who optin to this.

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Implementing this system is crucial for mitigating fraud occurrences, as well as proactively preventing future fraudulent activities. Such measures are instrumental in safeguarding my business's profitability in the long term.","status":"launched","created_at":"2024-03-04T17:19:49Z","updated_at":"2024-09-26T10:13:55.737542Z","published_at":"2024-03-04T17:19:49Z","created_by":{"first_name":"Penelope","last_name":"Perry"},"tags":[{"id":"a7fc32c8ea324fe3a18a7141957935cd","name":"Returns","description":"Returns","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":90,"created_at":"2024-08-20T10:47:46Z","updated_at":"2024-09-03T19:17:42Z"}],"statistics":{"views":{"total":1261},"upvotes":{"total":86},"comments":{"total":3}},"personal_interaction":{"voted":0,"followed":0}},{"id":"fe1cd88d33134357bd2ed802c5234037","title":"Carry over discounts for exchange on same items ","content":"

It would be great if we could allow the discount to carry over to the new order if a customer is just exchanging a size, at the moment our customer is choosing to refund rather then exchange sizing because they have to pay the difference between the original discounted price and the price.

","status":"launched","created_at":"2025-01-23T04:33:19.312383Z","updated_at":"2025-01-23T08:57:05.468446Z","published_at":"2025-01-23T04:34:22Z","created_by":{"first_name":"Amy","last_name":"McDonnell"},"tags":[{"id":"a7fc32c8ea324fe3a18a7141957935cd","name":"Returns","description":"Returns","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":90,"created_at":"2024-08-20T10:47:46Z","updated_at":"2024-09-03T19:17:42Z"}],"statistics":{"views":{"total":11},"upvotes":{"total":1},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}},{"id":"40b66a9805ca40cd967b5b5e103e1299","title":"Link to Return Status Page from Admin & Shareable link to return status page for Customer Service","content":"

Would be a great feature if there was a link to the returns status page within the returns dashboard.

And if this link can be easily copied so we can share to the end consumer if they call through the contact center/help, then our agents can quickly copy the link and then email/share to the end consumer

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Good morning,

It would be incredibly useful to enhance the WooCommerce plugin by adding a button to the Orders section for each completed order. This button would allow customers to directly view the shipping status and the various stages leading up to delivery on the store’s website.

For those managing e-commerce platforms, keeping users on the site is crucial. That’s why this feature would be so beneficial! Additionally, it would encourage users to create an account on the site, which would be another positive outcome.

Thank you.

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If we had the username in shopify, we could eliminate the step where we have to connect tiktok to shopify.","status":"submitted","created_at":"2024-04-20T14:09:14Z","updated_at":"2024-04-20T14:09:14Z","published_at":"2024-04-20T14:09:14Z","created_by":{"first_name":"Luke","last_name":"Gray"},"tags":[{"id":"03bcab505ca344f28d35d53a9b6a238e","name":"Feed","description":"Feed","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":70,"created_at":"2024-08-20T10:48:43Z","updated_at":"2024-09-03T19:17:55Z"},{"id":"8907921d022d442b8c98f21a02eb4418","name":"Other","description":"Other","tag_category_id":"138992b4ccd347b7b78716209ba5e252","status":"active","priority":40,"created_at":"2024-08-20T10:59:54Z","updated_at":"2024-09-03T19:14:02Z"},{"id":"242bbf37b6ec4e0ca55cb57e20d4c493","name":"Shopify","description":"Shopify","tag_category_id":"138992b4ccd347b7b78716209ba5e252","status":"active","priority":100,"created_at":"2024-08-20T10:58:40Z","updated_at":"2024-09-03T19:13:27Z"},{"id":"4b2474a9e02647fe977cd6593141a2cf","name":"TikTok Shop","description":"TikTok Shop","tag_category_id":"138992b4ccd347b7b78716209ba5e252","status":"active","priority":90,"created_at":"2024-08-20T10:58:48Z","updated_at":"2024-09-03T19:13:33Z"}],"statistics":{"views":{"total":1183},"upvotes":{"total":11},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}},{"id":"f3e397bb497941d2a5a44c14f0383f83","title":"Automated Restock","content":"

Can we get an option to automatically restock the item based on resolution, not just when received. We still need to process, and inspect the item before we issue the refund, and we can't have our inventory adjusted upon recept. Thanks!

","status":"submitted","created_at":"2024-10-01T16:49:42.316615Z","updated_at":"2024-10-03T02:14:08.553627Z","published_at":"2024-10-03T02:14:08Z","created_by":{"first_name":"Daniel","last_name":"Kinsella"},"tags":[{"id":"1c74655d435242cd8077c83a84474f79","name":"Post-purchase solutions","description":"Post-purchase solutions","tag_category_id":"24d2ab3cf91d480aa0c2f5b8d5e74095","status":"active","priority":35,"created_at":"2024-09-03T18:59:24Z","updated_at":"2024-09-03T19:10:31Z"},{"id":"a7fc32c8ea324fe3a18a7141957935cd","name":"Returns","description":"Returns","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":90,"created_at":"2024-08-20T10:47:46Z","updated_at":"2024-09-03T19:17:42Z"}],"statistics":{"views":{"total":370},"upvotes":{"total":1},"comments":{"total":1}},"personal_interaction":{"voted":0,"followed":0}},{"id":"eeb16c83ce7e4ef2bbbf4c84c1819684","title":"Personalized discount display rule","content":"So, as a seller who often runs campaigns, I would love to have a cool discount setup that can be customized based on how customers behave.

For example, I could keep discounts hidden for shoppers with shopping carts over $1,000 but display them for those who have smaller carts, so that they would shop more to get a better discount.

This strategy can be effectively applied to our product recommendations, enhancing conversion rates and boosting average order values.","status":"scheduled","created_at":"2024-05-08T21:26:01Z","updated_at":"2024-05-08T21:26:01Z","published_at":"2024-05-08T21:26:01Z","created_by":{"first_name":"Lucas","last_name":"Scott"},"tags":[{"id":"20f52f906d5545119c399bfb1dd548af","name":"Branded retail","description":"Branded retail","tag_category_id":"864ac52bd7414e6182e4c77c8e4043eb","status":"active","priority":100,"created_at":"2024-08-20T11:00:39Z","updated_at":"2024-09-03T19:14:19Z"},{"id":"9be21866ed92425b97ce4a37a5ffe623","name":"Conversion","description":"Conversion","tag_category_id":"222289c399064dfa85d0d38b7fc2eae1","status":"active","priority":10,"created_at":"2024-08-20T10:57:40Z","updated_at":"2024-09-03T19:13:05Z"},{"id":"77ddc4a20efb459caa9cabea268319e2","name":"Personalization","description":"Personalization","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":80,"created_at":"2024-08-20T10:48:30Z","updated_at":"2024-09-03T19:17:49Z"}],"statistics":{"views":{"total":1161},"upvotes":{"total":40},"comments":{"total":5}},"personal_interaction":{"voted":0,"followed":0}}],"token":"eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJTb3J0S2V5IjoiODExZGYzMzg5MjcxNDMzYThhMTJlZDBlN2I0YzIxNjkiLCJleHAiOjE3NDI5NjU5NjR9.zC2z--Jg-gaQFS0shZx-RBdXX6j-zXlQsAs8oASJS30"},"dataUpdateCount":1,"dataUpdatedAt":1742879564452,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["posts-list",{"limit":"10","page":"1","sort_by":"random","exclude_post_ids":"","tag_ids":"","statuses":"","type":"all","login":false}],"queryHash":"[\"posts-list\",{\"exclude_post_ids\":\"\",\"limit\":\"10\",\"login\":false,\"page\":\"1\",\"sort_by\":\"random\",\"statuses\":\"\",\"tag_ids\":\"\",\"type\":\"all\"}]"}]},"children":["$","$L28",null,{}]}],["$","h1",null,{"className":"opacity-0","children":"Idea Portal"}]]}]