It would be very helpful to have an option to group orders by store/company name (e.g., all Amazon orders together, all eBay orders together, etc.).
This way, I could collapse or expand groups and quickly view only the orders I want.
Additionally, it would be great if users could create their own custom groups for even more flexibility.
I hope to insert a form in the email, allowing customers to fill out the form directly within the email.
For example, if there are some events or new product launches, I would like to invite users to participate and collect information on whether they are interested or not.
Hello to Aftership team,
I am from Fabricdekho.com. I am here to write a request for providing a return request button along with seller approval so that return could be the easy process. As return is a difficult process as of now. Customer need to request again n agian to seller. We should work on this so we can ease the process of return.
Thanks.
Currently OTD report, reports the complete journey so the avereage time can fluctuate based on how long it takes for customers to collect their order.
We need to report on the carrier performance and then the time it takes to collect.
It would be good to have a PUDO report that breaks down :
average transit time to collection point
Average time waiting for collection
If we expand our PUDO options in Europe it would be a good indication
My package is currently reading that it is out for delivery in my area, but is still showing to be located in a totally different country so the tracking needs to be updated and fixed because this has been an ongoing issue that I've contacted them about for support and it's still reading the same way
Requesting to provide an option for the end consumers to edit the review on the AfterShip tracking page after the product is being delivered.
Currently, the customers are able to leave the review but unable to edit them.
As a merchant, I would like to break down the shipping volume report by Carrier and Lane. Currently, it can be broken down by only one condition.
This would allow us to understand how a carrier is performing in a specific market.
Hi, I hope you can include a column where users can also see "WHEN" the order arrived in customs clearance and "WHEN" it was released. I am referring to ALL orders, not just the delayed orders.