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This feature will also be valuable for drivers who can have all the necessary information at their fingertips, even for dispatchers who can manage delivery more effectively with all that info.

A seamless last-mile delivery experience can create a sense of reliability and convenience that fosters long-term customer relationships and encourages repeat purchases for my brand.","status":"submitted","created_at":"2023-10-27T04:59:00Z","updated_at":"2024-10-31T07:36:09.244125Z","published_at":"2023-10-27T04:59:00Z","created_by":{"first_name":"Ellie","last_name":"Nguyen"},"tags":[{"id":"03c9a3aca621460fab4a3c3b2f9d120a","name":"Customer engagement","description":"Customer engagement","tag_category_id":"222289c399064dfa85d0d38b7fc2eae1","status":"active","priority":20,"created_at":"2024-08-20T10:57:28Z","updated_at":"2024-09-03T19:12:48Z"},{"id":"1c74655d435242cd8077c83a84474f79","name":"Post-purchase solutions","description":"Post-purchase solutions","tag_category_id":"24d2ab3cf91d480aa0c2f5b8d5e74095","status":"active","priority":35,"created_at":"2024-09-03T18:59:24Z","updated_at":"2024-09-03T19:10:31Z"},{"id":"7f51affdbe9f4725bb91125da3855cd8","name":"Tracking","description":"Tracking","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":100,"created_at":"2024-08-20T10:47:21Z","updated_at":"2024-09-03T19:15:29Z"}],"statistics":{"views":{"total":1291},"upvotes":{"total":35},"comments":{"total":1}},"personal_interaction":{"voted":0,"followed":0}},{"id":"9ac39477831645188b2fc05336661415","title":"Each product page has searchable and filterable product reviews to set customer expectations.","content":"For instance, customers can quickly locate reviews based on size, incorporate images and videos, consider age, product characteristics, and the reviewer's recommendation status.","status":"scheduled","created_at":"2024-06-19T15:49:26Z","updated_at":"2024-06-19T15:49:26Z","published_at":"2024-06-19T15:49:26Z","created_by":{"first_name":"James","last_name":"Wilson"},"tags":[{"id":"9be21866ed92425b97ce4a37a5ffe623","name":"Conversion","description":"Conversion","tag_category_id":"222289c399064dfa85d0d38b7fc2eae1","status":"active","priority":10,"created_at":"2024-08-20T10:57:40Z","updated_at":"2024-09-03T19:13:05Z"},{"id":"0466edbfa7374f58a3e05c76025f876e","name":"Reviews","description":"Reviews","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":30,"created_at":"2024-08-20T10:49:05Z","updated_at":"2024-09-03T19:18:28Z"}],"statistics":{"views":{"total":1028},"upvotes":{"total":35},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}},{"id":"2ac2de67cb7745a286354e9baf89b000","title":"Create tracking pages via API","content":"We are a worldwide dropshipping service catering to e-commerce entrepreneurs. Merchants can design and market personalized products through us, setting prices and choosing their sales platforms from our integrated e-commerce options.

Once merchants place orders, we will handle the manufacturing, fulfillment, and shipping logistics to consumers.

When I am using Aftership for tracking, I want to enable my premium customers (merchants) with the ability to customize white label branded tracking pages and possibly an API to create them (since they won't have access to Aftership admin, and it would be impossible for me to maintain all tracking pages for them).

So that I can add this ability as part of the product & service package for my main customers (merchants), which creates more value for my business.","status":"submitted","created_at":"2024-07-17T15:03:26Z","updated_at":"2024-10-31T07:15:27.52671Z","published_at":"2024-07-17T15:03:26Z","created_by":{"first_name":"Madison","last_name":"Morgan"},"tags":[{"id":"2ddea084a0554f9bbedd8c1e7b4f763f","name":"APIs & webhooks","description":"APIs & webhooks","tag_category_id":"24d2ab3cf91d480aa0c2f5b8d5e74095","status":"active","priority":15,"created_at":"2024-08-20T10:51:20Z","updated_at":"2024-09-03T19:10:58Z"},{"id":"aff292058c4444429596674dc399d9d5","name":"Marketplace","description":"Marketplace","tag_category_id":"864ac52bd7414e6182e4c77c8e4043eb","status":"active","priority":90,"created_at":"2024-08-20T11:00:21Z","updated_at":"2024-09-03T19:14:26Z"},{"id":"7f51affdbe9f4725bb91125da3855cd8","name":"Tracking","description":"Tracking","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":100,"created_at":"2024-08-20T10:47:21Z","updated_at":"2024-09-03T19:15:29Z"}],"statistics":{"views":{"total":1044},"upvotes":{"total":34},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}},{"id":"e4795357a0c343c581ce26eb31bb987a","title":"Add ability to be able to upload separate Desktop and Mobile images for the returns tracking page","content":"

Add the ability to upload a separate images for desktop and mobile header logos. An example of the what the UI could like like is below.

Returns > Customizations > Returns page

$\"\"$

","status":"adopted","created_at":"2025-02-03T19:28:30.615087Z","updated_at":"2025-02-08T07:20:13.312982Z","published_at":"2025-02-06T02:18:28Z","created_by":{"first_name":"Jeremy","last_name":"Bobbitt"},"tags":[{"id":"a7fc32c8ea324fe3a18a7141957935cd","name":"Returns","description":"Returns","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":90,"created_at":"2024-08-20T10:47:46Z","updated_at":"2024-09-03T19:17:42Z"}],"statistics":{"views":{"total":1},"upvotes":{"total":0},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}},{"id":"b9adf3366ec64f35b1b5cac2fe0f8045","title":"Customising font and text size in the “address” area of the footer","content":"

Good morning,

I kindly ask you to enable the option to change the font, font size, colour, etc., for the “address” field within the footer of notification emails.

Currently, this is the only field that cannot be customised, which creates a noticeable contrast between the main text in the body and this field, making the emails aesthetically unappealing.

Thank you.

","status":"submitted","created_at":"2025-01-24T13:24:04.119014Z","updated_at":"2025-01-24T15:39:10.840515Z","published_at":"2025-01-24T15:39:10Z","created_by":{"first_name":"Giulio","last_name":"Riotta"},"tags":[{"id":"333f943f19b24a34ab4a2ebbae4cfbe3","name":"Email & SMS","description":"Email & SMS","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":60,"created_at":"2024-08-20T10:48:53Z","updated_at":"2024-09-03T19:18:01Z"},{"id":"7f51affdbe9f4725bb91125da3855cd8","name":"Tracking","description":"Tracking","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":100,"created_at":"2024-08-20T10:47:21Z","updated_at":"2024-09-03T19:15:29Z"}],"statistics":{"views":{"total":14},"upvotes":{"total":1},"comments":{"total":1}},"personal_interaction":{"voted":0,"followed":0}},{"id":"de25c413b2d0482b8e3c2fde2157d699","title":"Provide an option for the customers to edit the post shipment review in the AfterShip tracking","content":"

Requesting to provide an option for the end consumers to edit the review on the AfterShip tracking page after the product is being delivered.

Currently, the customers are able to leave the review but unable to edit them.

","status":"scheduled","created_at":"2025-03-10T15:22:28.014439Z","updated_at":"2025-03-11T02:07:27.997733Z","published_at":"2025-03-11T01:43:02Z","created_by":{"first_name":"Jason","last_name":"Ma"},"tags":[{"id":"7f51affdbe9f4725bb91125da3855cd8","name":"Tracking","description":"Tracking","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":100,"created_at":"2024-08-20T10:47:21Z","updated_at":"2024-09-03T19:15:29Z"}],"statistics":{"views":{"total":2},"upvotes":{"total":0},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}},{"id":"2563619ed36f44d291fcc983255ac2d0","title":"How does AEDD algorithm account for extreme weather?","content":"Honestly, this would help us to ease our shoppers through possible delays proactively.","status":"scheduled","created_at":"2024-02-25T18:52:42Z","updated_at":"2024-02-25T18:52:42Z","published_at":"2024-02-25T18:52:42Z","created_by":{"first_name":"Aurora","last_name":"Bryant"},"tags":[{"id":"b98a27f0ef6a49c3ada6c1cc6d6f3d0b","name":"AI-powered features","description":"AI-powered features","tag_category_id":"24d2ab3cf91d480aa0c2f5b8d5e74095","status":"active","priority":25,"created_at":"2024-08-20T10:50:40Z","updated_at":"2024-09-03T19:10:39Z"},{"id":"2bafdddaaa484081a3e28488315d1c08","name":"EDD","description":"EDD","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":40,"created_at":"2024-08-20T10:47:32Z","updated_at":"2024-09-03T19:18:20Z"}],"statistics":{"views":{"total":1218},"upvotes":{"total":34},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}},{"id":"f0bf064d1fd242808cdf3b64733d0410","title":"Warranty Add-On Feedback","content":"

Hi there,

We’re planning to fully transition to your warranty return platform and would like to see the following improvements:

Dynamic Reference Lines on Return Shipping Labels: We’d like the option to add customizable reference lines on shipping labels. While there are default placeholders available, we need a more flexible solution to include internal notes that will help us organize returns efficiently.
Delayed Replacement Order Processing: We’d prefer the ability to process a replacement order without sending it to Shopify until the carrier marks the warranty return as “en route.”
Regex Validation for Warranty Intake Form: Adding regex validation would help us ensure inputs follow specific formats, such as order numbers or serial numbers, for better accuracy.

","status":"submitted","created_at":"2024-11-07T00:36:57.445627Z","updated_at":"2024-11-07T02:45:04.423863Z","published_at":"2024-11-07T01:55:27Z","created_by":{"first_name":"Cindy ","last_name":"Rodriguez"},"tags":[{"id":"a59ba4db41844d6291112078590192a3","name":"Integrations","description":"Integrations","tag_category_id":"24d2ab3cf91d480aa0c2f5b8d5e74095","status":"active","priority":10,"created_at":"2024-08-20T10:51:09Z","updated_at":"2024-09-03T19:11:05Z"},{"id":"1c74655d435242cd8077c83a84474f79","name":"Post-purchase solutions","description":"Post-purchase solutions","tag_category_id":"24d2ab3cf91d480aa0c2f5b8d5e74095","status":"active","priority":35,"created_at":"2024-09-03T18:59:24Z","updated_at":"2024-09-03T19:10:31Z"},{"id":"a7fc32c8ea324fe3a18a7141957935cd","name":"Returns","description":"Returns","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":90,"created_at":"2024-08-20T10:47:46Z","updated_at":"2024-09-03T19:17:42Z"},{"id":"02822a25a2f64eaf999a58d54f00c291","name":"Warranty","description":"Warranty","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":20,"created_at":"2024-08-20T10:47:58Z","updated_at":"2024-09-03T19:18:42Z"}],"statistics":{"views":{"total":23},"upvotes":{"total":2},"comments":{"total":1}},"personal_interaction":{"voted":0,"followed":0}},{"id":"fe1cd88d33134357bd2ed802c5234037","title":"Carry over discounts for exchange on same items ","content":"

It would be great if we could allow the discount to carry over to the new order if a customer is just exchanging a size, at the moment our customer is choosing to refund rather then exchange sizing because they have to pay the difference between the original discounted price and the price.

","status":"launched","created_at":"2025-01-23T04:33:19.312383Z","updated_at":"2025-01-23T08:57:05.468446Z","published_at":"2025-01-23T04:34:22Z","created_by":{"first_name":"Amy","last_name":"McDonnell"},"tags":[{"id":"a7fc32c8ea324fe3a18a7141957935cd","name":"Returns","description":"Returns","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":90,"created_at":"2024-08-20T10:47:46Z","updated_at":"2024-09-03T19:17:42Z"}],"statistics":{"views":{"total":11},"upvotes":{"total":1},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}},{"id":"edbccc12100f4972be27152721373cdb","title":"Warranty product page to show discounts","content":"

Would like to be able to display any discount received, from the orginal order, on the product selection page in the warranty portal. If possible, the discount code that was used as well.

Important: Discount amount and discount code should show in the AfterShip admin portal.

$\"\"$

","status":"submitted","created_at":"2025-02-03T19:33:40.356291Z","updated_at":"2025-02-06T02:19:36.152628Z","published_at":"2025-02-06T02:19:36Z","created_by":{"first_name":"Jeremy","last_name":"Bobbitt"},"tags":[{"id":"02822a25a2f64eaf999a58d54f00c291","name":"Warranty","description":"Warranty","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":20,"created_at":"2024-08-20T10:47:58Z","updated_at":"2024-09-03T19:18:42Z"}],"statistics":{"views":{"total":2},"upvotes":{"total":0},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}}],"token":"eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJTb3J0S2V5IjoiMWIzNDBkZDM2ZWFkNDQwMDllMzhlYmY0YzllZjQwNDkiLCJleHAiOjE3NDMxNDMwMTV9.tBmKRCJZcNrAiCML7dsCB7TE9AKyjLa8UtaMT6ju4pc"},"dataUpdateCount":1,"dataUpdatedAt":1743056615919,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["posts-list",{"limit":"10","page":"1","sort_by":"random","exclude_post_ids":"","tag_ids":"","statuses":"","type":"all","login":false}],"queryHash":"[\"posts-list\",{\"exclude_post_ids\":\"\",\"limit\":\"10\",\"login\":false,\"page\":\"1\",\"sort_by\":\"random\",\"statuses\":\"\",\"tag_ids\":\"\",\"type\":\"all\"}]"}]},"children":["$","$L28",null,{}]}],["$","h1",null,{"className":"opacity-0","children":"Idea Portal"}]]}]