Add the ability to block a return and direct the customer to the warranty portal. Bonus if you could log the customer in and auto fill information. Potential Mockup Potential User Experience

When utilizing an HTML email editor, I aim to display and personalize shipment or order items within my tracking notifications. This feature would allow shoppers to conveniently view their purchases directly in the email, thereby improving customer satisfaction.

Related to BOPIS Track - set a Pickup deadline date and use it as a Merge Tag on Notifications. Ideally, set a date and time expiration date so the end consumer know when they need to pick up their order. If the end consumer doesn't pick up their package before the expiration date, then cancel the order, notify the client and possibly refund the end consumer.

It would be great if we could allow the discount to carry over to the new order if a customer is just exchanging a size, at the moment our customer is choosing to refund rather then exchange sizing because they have to pay the difference between the original discounted price and the price.

If you are working with many different returns in one day, there needs to be a quick way to copy information like in Shopify as example. Please reference the far right side of this image:

I want all orders over $30 to show a shipping fee of only $2, because this is subsidized by TikTok.

Add the ability to upload a separate images for desktop and mobile header logos. An example of the what the UI could like like is below. Returns > Customizations > Returns page

As a merchant, I would like to break down the shipping volume report by Carrier and Lane. Currently, it can be broken down by only one condition. This would allow us to understand how a carrier is performing in a specific market.

Would like to be able to display any discount received, from the orginal order, on the product selection page in the warranty portal. If possible, the discount code that was used as well. Important: Discount amount and discount code should show in the AfterShip admin portal.

Titles should update with count of items in the section so you know it's updating and should be clicked on.