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Hi there, We ship wine, which means orders are often held by our fulfilment center when temperatures along the route are above or below certian threshold we have set. I would like to create a flow that automatically notifies the customer that their order has been flagged for a weather hold and ensures them it is still on the way. Is this possible? Thanks

Good morning, When viewing notification emails on a mobile device, the background colour only appears at the top as a small strip. As a result, the background colour on the sides and beneath the email is completely lost. I therefore propose hiding the background area entirely on mobile, displaying only what is within the content background, which is the main body of the email. Thank you.

Could you please make a slight programming change, could you please allow swipping back to the main list of packages once you looked at a package info    iOs

I guess for shipping emails sent out to my customers, it would be nice to have dynamic info that updates as the package progresses through the network. I also want all my existing emails to stay current.   The reason is simply that I wanna give my customers a unified experience by delivering consistent messages to them. I believe this will help with my customer satisfaction.

As a business owner, having precise accounting records is essential for tax purposes. It's particularly important to account for returns correctly by adjusting for them and deducting the relevant taxes to prevent overpayment.   I've observed that Shopify currently only accommodates refunds, lacking store credit or exchange options for returns. Therefore, if aftership Return could support all three options and assist in reconciling taxes and producing accurate tax reports for returns, it would greatly benefit our operations.

A notification to give the customer the opportunity to change their requested ship date. This allows wineries to change the date without re-directing.  Using the RSD and sending a notification 3 days or so before. 

we provide return shipping label after approving the return request. Our product contains hazarious material, which should be shipped with hazmat label. Aftership doesn't grant the api access of selecting the Hazmat label when auto-generating return shipping label Please fix it

Add the option to pay online ~ $2 at checkout for free returns and extended warranty later.    Add tags to people / allow different RMA flow for those who optin to this. 

I work in the furniture industry with thousands of products and continuous new product listings.   Consumers often inquire about variations in materials and sizes between similar pieces of furniture, placing a significant burden on my support team. Generating comparison pages for every query we receive is unfeasible due to the volume of requests.   Given the potential of AI to suggest comparable items, could it also be leveraged to pinpoint disparities among products and present these distinctions to consumers? Such a system can alleviate my workload significantly and potentially reduce bounce rates as well.

For the tracking page I am currently using, it would be great to have the Delivery Instructions feature, so that my customers can provide specific instructions to carriers, and ensure successful deliveries.   This feature will also be valuable for drivers who can have all the necessary information at their fingertips, even for dispatchers who can manage delivery more effectively with all that info.   A seamless last-mile delivery experience can create a sense of reliability and convenience that fosters long-term customer relationships and encourages repeat purchases for my brand.