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For example, I could keep discounts hidden for shoppers with shopping carts over $1,000 but display them for those who have smaller carts, so that they would shop more to get a better discount.

This strategy can be effectively applied to our product recommendations, enhancing conversion rates and boosting average order values.","status":"scheduled","created_at":"2024-05-08T21:26:01Z","updated_at":"2024-05-08T21:26:01Z","published_at":"2024-05-08T21:26:01Z","created_by":{"first_name":"Lucas","last_name":"Scott"},"tags":[{"id":"20f52f906d5545119c399bfb1dd548af","name":"Branded retail","description":"Branded retail","tag_category_id":"864ac52bd7414e6182e4c77c8e4043eb","status":"active","priority":100,"created_at":"2024-08-20T11:00:39Z","updated_at":"2024-09-03T19:14:19Z"},{"id":"9be21866ed92425b97ce4a37a5ffe623","name":"Conversion","description":"Conversion","tag_category_id":"222289c399064dfa85d0d38b7fc2eae1","status":"active","priority":10,"created_at":"2024-08-20T10:57:40Z","updated_at":"2024-09-03T19:13:05Z"},{"id":"77ddc4a20efb459caa9cabea268319e2","name":"Personalization","description":"Personalization","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":80,"created_at":"2024-08-20T10:48:30Z","updated_at":"2024-09-03T19:17:49Z"}],"statistics":{"views":{"total":1160},"upvotes":{"total":40},"comments":{"total":5}},"personal_interaction":{"voted":0,"followed":0}},{"id":"fe6c97de8f09449e9582125e192a70d7","title":"Email address update button","content":"

We should be able to update the email address on the returns and warranty pages in case the cx is unable to access the default email.

","status":"submitted","created_at":"2024-12-03T14:49:08.193075Z","updated_at":"2024-12-04T02:17:28.194994Z","published_at":"2024-12-04T02:17:28Z","created_by":{"first_name":"Juan","last_name":"Lopez"},"tags":[{"id":"a7fc32c8ea324fe3a18a7141957935cd","name":"Returns","description":"Returns","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":90,"created_at":"2024-08-20T10:47:46Z","updated_at":"2024-09-03T19:17:42Z"},{"id":"02822a25a2f64eaf999a58d54f00c291","name":"Warranty","description":"Warranty","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":20,"created_at":"2024-08-20T10:47:58Z","updated_at":"2024-09-03T19:18:42Z"}],"statistics":{"views":{"total":13},"upvotes":{"total":0},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}},{"id":"397189c1361240b693bd7e29bd96326f","title":"Configurable \"item not found image\" with Returns Portal item selection for items that dont have image URL","content":"

Like to set their own “Image not found” image for Products in the Returns Portal. That way, If a Product is not sent to AfterShip with an Image URL, they have an image that looks more branded.

Today, when an item does have an img url, the Return Portal defaults to the missing image icon.

Request - have a function within Return Portal where if any items on my return portal dont have an image URL, it can set to a image that I select instead of defaulting to the standard broken/no image icon.

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These shipping labels and accompanying documents are essential for shipping activities, particularly for cross-border customs declaration purposes.","status":"scheduled","created_at":"2024-03-05T02:53:16Z","updated_at":"2024-03-05T02:53:16Z","published_at":"2024-03-05T02:53:16Z","created_by":{"first_name":"Riley","last_name":"Foster"},"tags":[{"id":"aca0a82e35d8443d8f9c43dd0222e670","name":"Shipping","description":"Shipping","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":50,"created_at":"2024-08-20T10:48:09Z","updated_at":"2024-09-03T19:18:13Z"}],"statistics":{"views":{"total":934},"upvotes":{"total":46},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}},{"id":"9dc6d7bafc964a459cffb6e4962c5a3c","title":"One-Click Returns coverage (Profit Driver)","content":"

Add the option to pay online ~ $2 at checkout for free returns and extended warranty later.

Add tags to people / allow different RMA flow for those who optin to this.

","status":"launched","created_at":"2024-10-25T11:35:58.814485Z","updated_at":"2025-01-14T12:25:32.588816Z","published_at":"2024-10-25T11:38:36Z","created_by":{"first_name":"ELO","last_name":"Limited"},"tags":[{"id":"b95f12cc4f71413a9fdc672fd6370b10","name":"Protection","description":"Protection","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":17,"created_at":"2024-08-20T10:48:19Z","updated_at":"2024-09-03T19:18:54Z"},{"id":"a7fc32c8ea324fe3a18a7141957935cd","name":"Returns","description":"Returns","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":90,"created_at":"2024-08-20T10:47:46Z","updated_at":"2024-09-03T19:17:42Z"},{"id":"242bbf37b6ec4e0ca55cb57e20d4c493","name":"Shopify","description":"Shopify","tag_category_id":"138992b4ccd347b7b78716209ba5e252","status":"active","priority":100,"created_at":"2024-08-20T10:58:40Z","updated_at":"2024-09-03T19:13:27Z"}],"statistics":{"views":{"total":37},"upvotes":{"total":3},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}},{"id":"50ee41bc13a342be8cf044ab83805622","title":"Enable RMA Edits for Admin","content":"

After RMA is created, admin needs the ability to edit details of the return. Including:

\n
1. editing products on return
2. editing customer email/address details
3. add remove return fees prior to receipt of return
\n

Often customers will call and need a return label sent to a new email address or want to add or remove items on their return. Also, if items are returned that are not included the return must be canceled and reopened, which is a messy process that sends a ton of unneccessary emails to the customer.

","status":"adopted","created_at":"2025-02-06T21:17:51.786343Z","updated_at":"2025-02-08T07:16:03.93835Z","published_at":"2025-02-07T02:01:42Z","created_by":{"first_name":"Abby","last_name":"Hatchimonji"},"tags":[{"id":"a7fc32c8ea324fe3a18a7141957935cd","name":"Returns","description":"Returns","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":90,"created_at":"2024-08-20T10:47:46Z","updated_at":"2024-09-03T19:17:42Z"}],"statistics":{"views":{"total":8},"upvotes":{"total":0},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}},{"id":"f0bf064d1fd242808cdf3b64733d0410","title":"Warranty Add-On Feedback","content":"

Hi there,

We’re planning to fully transition to your warranty return platform and would like to see the following improvements:

Dynamic Reference Lines on Return Shipping Labels: We’d like the option to add customizable reference lines on shipping labels. While there are default placeholders available, we need a more flexible solution to include internal notes that will help us organize returns efficiently.
Delayed Replacement Order Processing: We’d prefer the ability to process a replacement order without sending it to Shopify until the carrier marks the warranty return as “en route.”
Regex Validation for Warranty Intake Form: Adding regex validation would help us ensure inputs follow specific formats, such as order numbers or serial numbers, for better accuracy.

","status":"submitted","created_at":"2024-11-07T00:36:57.445627Z","updated_at":"2024-11-07T02:45:04.423863Z","published_at":"2024-11-07T01:55:27Z","created_by":{"first_name":"Cindy ","last_name":"Rodriguez"},"tags":[{"id":"a59ba4db41844d6291112078590192a3","name":"Integrations","description":"Integrations","tag_category_id":"24d2ab3cf91d480aa0c2f5b8d5e74095","status":"active","priority":10,"created_at":"2024-08-20T10:51:09Z","updated_at":"2024-09-03T19:11:05Z"},{"id":"1c74655d435242cd8077c83a84474f79","name":"Post-purchase solutions","description":"Post-purchase solutions","tag_category_id":"24d2ab3cf91d480aa0c2f5b8d5e74095","status":"active","priority":35,"created_at":"2024-09-03T18:59:24Z","updated_at":"2024-09-03T19:10:31Z"},{"id":"a7fc32c8ea324fe3a18a7141957935cd","name":"Returns","description":"Returns","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":90,"created_at":"2024-08-20T10:47:46Z","updated_at":"2024-09-03T19:17:42Z"},{"id":"02822a25a2f64eaf999a58d54f00c291","name":"Warranty","description":"Warranty","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":20,"created_at":"2024-08-20T10:47:58Z","updated_at":"2024-09-03T19:18:42Z"}],"statistics":{"views":{"total":23},"upvotes":{"total":2},"comments":{"total":1}},"personal_interaction":{"voted":0,"followed":0}},{"id":"333eef15eb8d49fe837d5da8a7a738a4","title":"Enhance exchange process for tax reporting reconciliation purpose","content":"As a business owner, having precise accounting records is essential for tax purposes. It's particularly important to account for returns correctly by adjusting for them and deducting the relevant taxes to prevent overpayment.

I've observed that Shopify currently only accommodates refunds, lacking store credit or exchange options for returns. Therefore, if aftership Return could support all three options and assist in reconciling taxes and producing accurate tax reports for returns, it would greatly benefit our operations.","status":"in_progress","created_at":"2024-04-03T22:25:21Z","updated_at":"2024-04-03T22:25:21Z","published_at":"2024-04-03T22:25:21Z","created_by":{"first_name":"Alexander","last_name":"Cook"},"tags":[{"id":"a7fc32c8ea324fe3a18a7141957935cd","name":"Returns","description":"Returns","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":90,"created_at":"2024-08-20T10:47:46Z","updated_at":"2024-09-03T19:17:42Z"},{"id":"242bbf37b6ec4e0ca55cb57e20d4c493","name":"Shopify","description":"Shopify","tag_category_id":"138992b4ccd347b7b78716209ba5e252","status":"active","priority":100,"created_at":"2024-08-20T10:58:40Z","updated_at":"2024-09-03T19:13:27Z"}],"statistics":{"views":{"total":970},"upvotes":{"total":80},"comments":{"total":2}},"personal_interaction":{"voted":0,"followed":0}},{"id":"e883609945f94afb90534873ffc2e121","title":"Support \"not-for-sale products\" listing","content":"That would be great if Feed could accommodate the listing of \"not-for-sale products\" on TTS. This feature is newly introduced in TTS, where the product is not for sale to shoppers but will be gifted to them instead.","status":"adopted","created_at":"2024-06-15T10:47:12Z","updated_at":"2024-06-15T10:47:12Z","published_at":"2024-06-15T10:47:12Z","created_by":{"first_name":"Henry","last_name":"Baker"},"tags":[{"id":"03bcab505ca344f28d35d53a9b6a238e","name":"Feed","description":"Feed","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":70,"created_at":"2024-08-20T10:48:43Z","updated_at":"2024-09-03T19:17:55Z"},{"id":"4b2474a9e02647fe977cd6593141a2cf","name":"TikTok Shop","description":"TikTok Shop","tag_category_id":"138992b4ccd347b7b78716209ba5e252","status":"active","priority":90,"created_at":"2024-08-20T10:58:48Z","updated_at":"2024-09-03T19:13:33Z"}],"statistics":{"views":{"total":1164},"upvotes":{"total":49},"comments":{"total":2}},"personal_interaction":{"voted":0,"followed":0}},{"id":"2ac2de67cb7745a286354e9baf89b000","title":"Create tracking pages via API","content":"We are a worldwide dropshipping service catering to e-commerce entrepreneurs. Merchants can design and market personalized products through us, setting prices and choosing their sales platforms from our integrated e-commerce options.

Once merchants place orders, we will handle the manufacturing, fulfillment, and shipping logistics to consumers.

When I am using Aftership for tracking, I want to enable my premium customers (merchants) with the ability to customize white label branded tracking pages and possibly an API to create them (since they won't have access to Aftership admin, and it would be impossible for me to maintain all tracking pages for them).

So that I can add this ability as part of the product & service package for my main customers (merchants), which creates more value for my business.","status":"submitted","created_at":"2024-07-17T15:03:26Z","updated_at":"2024-10-31T07:15:27.52671Z","published_at":"2024-07-17T15:03:26Z","created_by":{"first_name":"Madison","last_name":"Morgan"},"tags":[{"id":"2ddea084a0554f9bbedd8c1e7b4f763f","name":"APIs & webhooks","description":"APIs & webhooks","tag_category_id":"24d2ab3cf91d480aa0c2f5b8d5e74095","status":"active","priority":15,"created_at":"2024-08-20T10:51:20Z","updated_at":"2024-09-03T19:10:58Z"},{"id":"aff292058c4444429596674dc399d9d5","name":"Marketplace","description":"Marketplace","tag_category_id":"864ac52bd7414e6182e4c77c8e4043eb","status":"active","priority":90,"created_at":"2024-08-20T11:00:21Z","updated_at":"2024-09-03T19:14:26Z"},{"id":"7f51affdbe9f4725bb91125da3855cd8","name":"Tracking","description":"Tracking","tag_category_id":"30cc0c8cc82c4ef2b487a29a9bd03ec6","status":"active","priority":100,"created_at":"2024-08-20T10:47:21Z","updated_at":"2024-09-03T19:15:29Z"}],"statistics":{"views":{"total":1042},"upvotes":{"total":34},"comments":{"total":0}},"personal_interaction":{"voted":0,"followed":0}}],"token":"eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJTb3J0S2V5IjoiZDI1NGIxZmViODgxNGFkZTgyYTFkYzlmZDIyYzRhYWIiLCJleHAiOjE3NDI0NTA4NjB9.DEDl_uFDkfRyxC44MzNcbF3PZMRfnYqlxsCbG3aCCRs"},"dataUpdateCount":1,"dataUpdatedAt":1742364460607,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["posts-list",{"limit":"10","page":"1","sort_by":"random","exclude_post_ids":"","tag_ids":"","statuses":"","type":"all","login":false}],"queryHash":"[\"posts-list\",{\"exclude_post_ids\":\"\",\"limit\":\"10\",\"login\":false,\"page\":\"1\",\"sort_by\":\"random\",\"statuses\":\"\",\"tag_ids\":\"\",\"type\":\"all\"}]"}]},"children":["$","$L28",null,{}]}],["$","h1",null,{"className":"opacity-0","children":"Idea Portal"}]]}]