I hope to insert a form in the email, allowing customers to fill out the form directly within the email. For example, if there are some events or new product launches, I would like to invite users to participate and collect information on whether they are interested or not.

Hi there, We ship wine, which means orders are often held by our fulfilment center when temperatures along the route are above or below certian threshold we have set. I would like to create a flow that automatically notifies the customer that their order has been flagged for a weather hold and ensures them it is still on the way. Is this possible? Thanks

There's quite a few couriers where the 'View on Carrier Website' doesn't take you directly to the trracking page, and instead requires you to enter the tracking number. These can be easily fixed by correcting the URL. For example, for Cainiao the link takes you to; https://global.cainiao.com/ This needs correcting to; https://global.cainiao.com/newDetail.htm?mailNoList= Please submit any further examples below.

I would like to include the RMA number barcode on the returns label. This way, upon receiving the returns label at my warehouse, I can simply scan the barcode to retrieve the RMA number. Subsequently, I can use this number to efficiently locate the corresponding RMA information within the returns system. This process will significantly enhance the operational efficiency of our RMA procedures.

The same videos are displayed to shoppers on my collection page or recommendation widgets. I want greater exposure to alternative products and videos, but selecting which ones to display and updating them regularly feels overwhelming. Furthermore, testing to determine which video garners the most traffic is even more challenging. I have no idea if my efforts will result in sales. If only there is a tool could help!

Good morning, It would be incredibly useful to enhance the WooCommerce plugin by adding a button to the Orders section for each completed order. This button would allow customers to directly view the shipping status and the various stages leading up to delivery on the store’s website. For those managing e-commerce platforms, keeping users on the site is crucial. That’s why this feature would be so beneficial! Additionally, it would encourage users to create an account on the site, which would be another positive outcome. Thank you.

Related to BOPIS Track - set a Pickup deadline date and use it as a Merge Tag on Notifications. Ideally, set a date and time expiration date so the end consumer know when they need to pick up their order. If the end consumer doesn't pick up their package before the expiration date, then cancel the order, notify the client and possibly refund the end consumer.

As a business owner, having precise accounting records is essential for tax purposes. It's particularly important to account for returns correctly by adjusting for them and deducting the relevant taxes to prevent overpayment. I've observed that Shopify currently only accommodates refunds, lacking store credit or exchange options for returns. Therefore, if aftership Return could support all three options and assist in reconciling taxes and producing accurate tax reports for returns, it would greatly benefit our operations.

When a warranty is approved, you can choose to include an label. In the “Warranty claim approved” email, there is no ability to account for this decision. We would need to add an ability to have wording around a label being included as well as a label not being included. Below is an example email we have now. Two ways this could be addressed: 1. Split this notification into 2 notifications: “Warranty claim approved - with label” and “Warranty claim approved - no label”. 2. Add Flows to Warranties with Split functionality for generated labels.

When I receive tracking from suppliers, I add manually to AfterShip. Usually there's more than 1 tracking number, for the same courier, so it would be great to able to add multiple tracking numbers at the same time as comma separated. When clicking Save, it would then use all the information entered, for example; Customer name, order number etc etc. Below example for tracking number 123456789 and 987654321