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Estimated delivery date for return shipments on Returns Dashboard

Jason Ma
February 3, 2025 at 10:12 pm
Consider leveraging Estimated Delivery Dates for Return Shipments as a column on the Returns Dashboard
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Shopify checkout for Returns

Victoria Ward
March 19, 2024 at 11:29 pm
As a merchant, I would like to charge the cost of return when the shopper chooses to replace the returned item.  aftership Returns provides Stripe checkout only for this scenario, but I don't have a Stripe account, I would like to use my Shopify checkout to charge the exchange upsell and cost of return. So that I don't have to open a Stripe checkout and manage two accounts (Shopify and Stripe checkout) at the same time.
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Saving Clients

Scott Williams
August 20, 2026 at 6:51 pm
We use this to ship to clients it would be nice if we could save clients within the system to send notifications to. 
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Enhancement Request: Advanced Customization for AfterShip Returns

Thomas Peigné
May 11, 2026 at 12:24 pm
Compared to AfterShip Tracking, Returns currently lacks key customization capabilities: * No page segmentation (by market, country, store, customer type, etc.) * No way to associate a return with a specific store * No configurable notification flows based on return status or parameters The absence of these settings significantly limits customization for clients and prevents them from offering tailored return experiences. Suggestion: Introduce advanced configuration options similar to Tracking, including: * Segmented return pages based on defined parameters * Store-level return association and rules * Conditional notification flows triggered by return events and attributes These improvements would greatly enhance flexibility, customer experience, and alignment across the AfterShip product suite.
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Enable Hazmat label selecting when creating return label

Little V
March 21, 2025 at 5:50 am
we provide return shipping label after approving the return request. Our product contains hazarious material, which should be shipped with hazmat label. Aftership doesn't grant the api access of selecting the Hazmat label when auto-generating return shipping label Please fix it
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Api endpoint to fetch the review data

Nayan Solanki
July 21, 2026 at 12:33 pm
I see that Aftership is already having public api end points available for tracking and returns. i would like to have similar one for reviews.
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personalize reporting and scheduling

nailin yang
July 16, 2025 at 9:05 am
Our warehouse needs to know how many returns were requested on a daily basis so they can plan their resources accordingly. but it is not an option for now. It would be nice if we could build our own reports and schedule it. 
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Fixed shipping fee for orders over $30.

Lily Hall
June 3, 2024 at 6:33 am
I want all orders over $30 to show a shipping fee of only $2, because this is subsidized by TikTok.
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Customs Clearance

Cresilda Caintic
July 15, 2025 at 8:49 am
Hi, I hope you can include a column where users can also see "WHEN" the order arrived in customs clearance and "WHEN" it was released. I am referring to ALL orders, not just the delayed orders.
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How to Rank a Local Business Services Website (SEO Expert Guide)

tony h
January 13, 2026 at 6:10 am
I have built a website to publish articles about local business services. Can you tell me how I can rank my website? Is there any SEO expert who can help? The website is built on a custom Laravel framework.
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