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How Fast Delivery Impacts Customer Satisfaction for Heavy Equipment

Alex Liam
October 28, 2025 at 1:53 pm
Fast and reliable delivery plays a vital role in customer satisfaction for heavy equipment buyers. When products arrive on time and in perfect condition, it builds trust, reduces downtime, and encourages repeat business and brand loyalty.
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Cancel return

Fotoula Anastasopoulos
May 26, 2026 at 1:06 pm
There should be an option to just cancel the return without rejecting it.  Sometimes client decide to bring it to a store after doing the initial return. 
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Support "not-for-sale products" listing

Henry Baker
June 15, 2024 at 10:47 am
That would be great if Feed could accommodate the listing of "not-for-sale products" on TTS. This feature is newly introduced in TTS, where the product is not for sale to shoppers but will be gifted to them instead.
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Allowing customers to fill out the form directly within the email

Savannah Diaz
January 11, 2024 at 12:32 am
I hope to insert a form in the email, allowing customers to fill out the form directly within the email.   For example, if there are some events or new product launches, I would like to invite users to participate and collect information on whether they are interested or not.
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How to Rank a Local Business Services Website (SEO Expert Guide)

tony h
January 13, 2026 at 6:10 am
I have built a website to publish articles about local business services. Can you tell me how I can rank my website? Is there any SEO expert who can help? The website is built on a custom Laravel framework.
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Drag and drop package order

B F
April 11, 2026 at 1:05 am
On the tracking dashboard customers/users need to be able to click to grab, then drag and drop the order we desire our packages to be in.
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Allow RMA creation when there is a partial refund in Shopify

Megan Nicholson
April 10, 2025 at 8:18 pm
Scenarios 1. We give a customer a partial refund for a coupon code they forgot to enter. This partial refund is currently stopping the customer and us from being able to request a return in Aftership. Please allow an option to make RMA or override in this scenario. 2. (similar to #1) Customer orders multiple items, gets RMA for one item, returns it and is refunded. Now they want to return the other item, however, because there is a refund in Shopify we are not able to open a RMA for the other item because the order shows as returned. Please allow option to make RMA or override in this scenario.  Thank you
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Integration with Royal Mail

Nicholas Bowker
January 22, 2025 at 9:04 am
Enhance Aftership’s functionality by integrating with Royal Mail, one of the leading postal services in the UK. This integration would allow users to track shipments directly through Aftership, providing seamless tracking updates, improved user experience, and broader carrier support. This feature would be particularly valuable for e-commerce businesses that frequently use Royal Mail for deliveries.
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Select multiple Stores in Returns Analytics

Lasma Martinsone
February 13, 2026 at 11:38 am
Currently it's possible to view returns analytics only per 1 store at a time. It would be great to be able to select multiple stores and have a consolidated view on returns. 
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Enable RMA Edits for Admin

Abby Hatchimonji
February 6, 2025 at 9:17 pm
After RMA is created, admin needs the ability to edit details of the return. Including: 1. 1. editing products on return 2. editing customer email/address details 3. add remove return fees prior to receipt of return Often customers will call and need a return label sent to a new email address or want to add or remove items on their return. Also, if items are returned that are not included the return must be canceled and reopened, which is a messy process that sends a ton of unneccessary emails to the customer.
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