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Upload label manually from external source and link (instead of file only)

Alexander Kobbevik
October 25, 2024 at 11:06 am
Upload label manually from external source and link (instead of file only) Today its only possible to upload label manually through file via computer. Hope this will change and we ca upload via external url
Submitted
24
1

Need fast access for copying customer information (Look at Shopify as an example)

Andrew Trousdale
November 19, 2024 at 7:16 pm
If you are working with many different returns in one day, there needs to be a quick way to copy information like in Shopify as example. Please reference the far right side of this image:
Submitted
12
0

Support "not-for-sale products" listing

Henry Baker
June 15, 2024 at 10:47 am
That would be great if Feed could accommodate the listing of "not-for-sale products" on TTS. This feature is newly introduced in TTS, where the product is not for sale to shoppers but will be gifted to them instead.
Accepted
1,164
2

希望Back in Stock的Subscription button可以在多语言版本下显示。

Elegoo Store
March 12, 2025 at 3:34 am
在英语版本下,缺货订阅按钮会正常显示:https://eu.elegoo.com/products/elegoo-pla-filament-1-75mm-3d-printer-filament-1kg-spool-2-2-lbs?variant=45521201037588 在法语及其他语言版本下,缺货订阅按钮未显示:https://eu.elegoo.com/fr/products/elegoo-pla-filament-1-75mm-3d-printer-filament-1kg-spool-2-2-lbs?variant=45521201037588
Submitted
8
0

Estimated delivery date for return shipments on Returns Dashboard

Jason Ma
February 3, 2025 at 10:12 pm
Consider leveraging Estimated Delivery Dates for Return Shipments as a column on the Returns Dashboard
Submitted
7
0

Support the “issue store credit” option on “process warranty claim” page

Daniel Reed
May 6, 2024 at 1:01 am
Currently, I can only choose from 3 resolution options in Warranty admin: Repair item, Replace item & Other. At the end of the day, I need to manually export a list of Warranty claims and see how many store credit resolutions were recorded. (By using the “Other” option with a note.) This process is very time-consuming and inefficient. It would be very helpful if a direct "issue store credit" feature were integrated, potentially automating the process across platforms like Shopify.
Accepted
1,019
0

Alert message to let a user know when the same email domain is used in an existing organization

Jason Ma
February 4, 2025 at 3:30 pm
Background: At the moment, a user with a specific domain can easily create a new organization when creating an account in AfterShip We don’t indicate to this use that an existing organization is already linked to the same domain This can create confusion when member are trying to get access to an organization proactively (without being added by the current owner) Hence we end up with support tickets from member not able to get access to their main org. Expectation: Alert message during new inscription if we identify that the email domain is already used. Eventually an option to send a request to the owner of the main org. Possibility to delete the new account to avoid unnecessary org and member creations for our clients. Could be active only for ENT client if we want to reduce the scope
Submitted
3
0

Perhaps AI can help me select videos to showcase?

Ella Green
July 1, 2024 at 9:30 pm
The same videos are displayed to shoppers on my collection page or recommendation widgets. I want greater exposure to alternative products and videos, but selecting which ones to display and updating them regularly feels overwhelming. Furthermore, testing to determine which video garners the most traffic is even more challenging. I have no idea if my efforts will result in sales. If only there is a tool could help!
Submitted
829
0

Add ability to block a return and direct customer to warranties

Jeremy Bobbitt
February 3, 2025 at 8:18 pm
Add the ability to block a return and direct the customer to the warranty portal. Bonus if you could log the customer in and auto fill information. Potential Mockup Potential User Experience
Submitted
5
0

Ability to add delivery instructions from the track page

Ellie Nguyen
October 27, 2023 at 4:59 am
For the tracking page I am currently using, it would be great to have the Delivery Instructions feature, so that my customers can provide specific instructions to carriers, and ensure successful deliveries. This feature will also be valuable for drivers who can have all the necessary information at their fingertips, even for dispatchers who can manage delivery more effectively with all that info. A seamless last-mile delivery experience can create a sense of reliability and convenience that fosters long-term customer relationships and encourages repeat purchases for my brand.
Submitted
1,290
1

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