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Please alliw swipe back
Robert T. Edmiston
August 3, 2026 at 2:09 pm
Could you please make a slight programming change, could you please allow swipping back to the main list of packages once you looked at a package info
iOs
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Create Claim API for Warranty
Kelvin Lee
January 23, 2026 at 2:05 am
Expose an REST API for creating Warranty Claims.
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Notification before wine is shipping
Daniel Hauck
December 9, 2025 at 3:29 pm
A notification to give the customer the opportunity to change their requested ship date. This allows wineries to change the date without re-directing. Using the RSD and sending a notification 3 days or so before.
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Export using screen layout
mlee
October 2, 2024 at 6:46 pm
When exporting, it would be handy if there was a third Data Format option. In addition to Standard and Custom, something like “Same as current display” or something like that. An option that would create the csv or xlsx file with the same columns in the same order that are displayed in the current view on the web page.
I find myself adding or removing columns in the dashboard in order to see what I want to look at but, if I want to then export it, I need to either recreate the view again in the export wizard (which isn’t always even possible) or export it standard and move stuff around in excel.
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Need fast access for copying customer information (Look at Shopify as an example)
Andrew Trousdale
November 19, 2024 at 7:16 pm
If you are working with many different returns in one day, there needs to be a quick way to copy information like in Shopify as example. Please reference the far right side of this image:
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SMS opt in at customer level
Isabella Davis
February 13, 2024 at 5:34 pm
As a retailer, it would be great if customer preferences can be collected and determine whether to send an SMS notification based on the subscription status synchronized via API.
Moreover, a customer-facing page that allows users to manage their preferences would be even better. We would love to communicate more with our shoppers, which will efficiently improve our customer satisfaction and brand reputation.
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Send emails with tracking information
Thomas George
October 29, 2025 at 1:40 am
Instead of directly integrating Aftership with Gmail, I would like to send my emails with package information to an aftership email address associated with my account, for aftership to parse and automatically show tracking information.
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Warranty Flow Improvement - Label & No Label notification
Jason Ma
February 3, 2025 at 7:26 pm
When a warranty is approved, you can choose to include an label. In the “Warranty claim approved” email, there is no ability to account for this decision. We would need to add an ability to have wording around a label being included as well as a label not being included. Below is an example email we have now.
Two ways this could be addressed:
1. Split this notification into 2 notifications: “Warranty claim approved - with label” and “Warranty claim approved - no label”.
2. Add Flows to Warranties with Split functionality for generated labels.
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UI in Greek language
Raúl Morales
June 15, 2026 at 1:32 pm
Hello,
We'd need User Interface in Greek language because we are selling in Cyprus and maybe in some months we'll start selling in Greece, so for us it's very important.
Thanks a lot.
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