In Shopify, merchants cannot identify which orders were combined in TTS. This will increase the risk of merchants repeatedly fulfil the same order items.
To address this issue proactively, I would recommend that we introduce a hint or tag within Shopify to alert merchants about combined orders, thus avoid this situation from happening.
Would you be able to:
1. Add a functionality that restricts order views based on a ship from location or/or login? We have multiple ship from locations and we are 100% manula orders; it creates confusion when one warehouse sees orders from another warehouse.
2. Have a ship to address book and have that be varied based on ship from locations. We have set ship to locations and it doesnt change often.
Can we get an option to automatically restock the item based on resolution, not just when received. We still need to process, and inspect the item before we issue the refund, and we can't have our inventory adjusted upon recept. Thanks!
1. customer is NOT receiving any email from Aftership when a return has been received, refunded and resolved.
2. We are getting chargebacks from customers claiming they were not notified and advised a refund was on its way.
3. their bank (JPM) has sided with customers even though we have shown the ARP info from the return details.
4. An email advising of a received and pending refund would be quite helpful.
5. ALL other companies send these emails of pending refund, except Aftership/Shopify does not.
6. Its creating a lot of work and loss of revenue for our company.
Hello,
We'd need User Interface in Greek language because we are selling in Cyprus and maybe in some months we'll start selling in Greece, so for us it's very important.
Thanks a lot.
Add the option to pay online ~ $2 at checkout for free returns and extended warranty later.
Add tags to people / allow different RMA flow for those who optin to this.
I guess for shipping emails sent out to my customers, it would be nice to have dynamic info that updates as the package progresses through the network. I also want all my existing emails to stay current.
The reason is simply that I wanna give my customers a unified experience by delivering consistent messages to them. I believe this will help with my customer satisfaction.
As a merchant, I would like to break down the shipping volume report by Carrier and Lane. Currently, it can be broken down by only one condition.
This would allow us to understand how a carrier is performing in a specific market.