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Missing pin feature
Nishant Dhiman
August 14, 2026 at 4:43 am
Image 1 — Shipment Selection & Pin Icon Behavior (pictures attached)
When selecting shipments, the Pin icon should remain clean, clear, and fully visible when up to three shipments are selected.
Once the user selects more than three shipments, the Pin icon should become visually disabled—either blurred, faded, or hidden—to clearly communicate that the action is unavailable.
Please also indicate where the attached reference image should appear in relation to the Pin icon so that its placement and visual hierarchy are clear.
Image 2 — Pin Option Within the Shipment Menu (pictures attached)
When the user opens any shipment and clicks the three-dot (⋮) menu, the following options should be displayed:
1:- Edit Shipment
2:- Mark as Delivered
3:- Pin at Top
4:- Delete
The Pin at Top option should be presented as a polished, intuitive action within the existing menu, maintaining a premium and consistent user experience.
Thanks and Regards
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Automated Restock
Daniel Kinsella
October 1, 2024 at 4:49 pm
Can we get an option to automatically restock the item based on resolution, not just when received. We still need to process, and inspect the item before we issue the refund, and we can't have our inventory adjusted upon recept. Thanks!
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Parcel Sorting expediation
Kohle Kless
November 16, 2025 at 5:56 pm
My idea is that when a shipment comes in from China to America,instead of each parcel going right to LAX through customs,each one should go to it's respective state and provence,every state has a sorting and customs center,it would just make it easier to make one stop instead of two or three on the way to the packages final point of delivery,
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Accurate tracking
Sara Sellar
September 4, 2025 at 7:59 pm
My package is currently reading that it is out for delivery in my area, but is still showing to be located in a totally different country so the tracking needs to be updated and fixed because this has been an ongoing issue that I've contacted them about for support and it's still reading the same way
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Customising font and text size in the “address” area of the footer
Giulio Riotta
January 24, 2025 at 1:24 pm
Good morning,
I kindly ask you to enable the option to change the font, font size, colour, etc., for the “address” field within the footer of notification emails.
Currently, this is the only field that cannot be customised, which creates a noticeable contrast between the main text in the body and this field, making the emails aesthetically unappealing.
Thank you.
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Display RMA number barcode on Returns label
Michael Adams
June 1, 2024 at 10:35 am
I would like to include the RMA number barcode on the returns label. This way, upon receiving the returns label at my warehouse, I can simply scan the barcode to retrieve the RMA number. Subsequently, I can use this number to efficiently locate the corresponding RMA information within the returns system. This process will significantly enhance the operational efficiency of our RMA procedures.
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Tracking dynamic updates for Emails
Sophia Anderson
March 8, 2024 at 3:29 pm
I guess for shipping emails sent out to my customers, it would be nice to have dynamic info that updates as the package progresses through the network. I also want all my existing emails to stay current.
The reason is simply that I wanna give my customers a unified experience by delivering consistent messages to them. I believe this will help with my customer satisfaction.
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How do EDDs work with multiple locations?
Layla Ross
August 18, 2024 at 2:18 am
I am the owner of a fashion company preparing to expand my business operations in the US. I have been utilizing Aftership EDD for some time now and I'm interested in learning how to configure my EDDs to accommodate multiple locations.
Specifically, I have two separate locations in Australia and the US where identical SKUs are stocked. In cases where a particular SKU is out of stock at the US location, I would like orders to be fulfilled using available stock from the AU location as a fallback option. I am seeking guidance on integrating this specific logic into my EDD settings.
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How to Automatically Change Order Status to "Completed" with AfterShip in WooCommerce?
Luis Melchor
December 16, 2024 at 8:50 pm
I want the order status to automatically change to "Completed" when the tracking code is entered in the AfterShip plugin in WooCommerce. Is it possible to achieve this through the plugin settings, or is there a snippet that can help me make it happen?
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