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Notification before wine is shipping
Daniel Hauck
December 9, 2025 at 3:29 pm
A notification to give the customer the opportunity to change their requested ship date. This allows wineries to change the date without re-directing. Using the RSD and sending a notification 3 days or so before.
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Create a flow for Weather Holds on wine
Sarah Swindell
March 13, 2025 at 8:32 pm
Hi there,
We ship wine, which means orders are often held by our fulfilment center when temperatures along the route are above or below certian threshold we have set. I would like to create a flow that automatically notifies the customer that their order has been flagged for a weather hold and ensures them it is still on the way. Is this possible? Thanks
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Aftership Tracking App Suggestions
Saix XIII
September 14, 2026 at 6:39 am
I just started using the app today and overall I do like it, but I have a few minor suggestions.
1. A compact mode: right now the list of tracking numbers/packages is very spread out. Consolidating it would make it look cleaner, IMO.
2. Allow me to put tags on them, custom or otherwise. For example I have a few incoming packages and a few outgoing ones. It would be nice to add tags to differentiate them and also filter by them if needed.
Hopefully that made sense. Thank you.
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Exporting Reports for Notifications
Nicole Steever
June 3, 2025 at 6:40 pm
Can we have a way to export the report of the notifications? So for example, I would love to be able to export the list of people who had bounced emails for our shipping notifications or even to export the list of folks who did not open the message.
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provide a service for return request
Prashant pareek
June 13, 2025 at 11:10 am
Hello to Aftership team,
I am from Fabricdekho.com. I am here to write a request for providing a return request button along with seller approval so that return could be the easy process. As return is a difficult process as of now. Customer need to request again n agian to seller. We should work on this so we can ease the process of return.
Thanks.
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Api endpoint to fetch the review data
Nayan Solanki
July 21, 2026 at 12:33 pm
I see that Aftership is already having public api end points available for tracking and returns. i would like to have similar one for reviews.
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"By Carrier & Lane" Report
Aria Hughes
April 14, 2024 at 5:59 pm
As a merchant, I would like to break down the shipping volume report by Carrier and Lane. Currently, it can be broken down by only one condition.
This would allow us to understand how a carrier is performing in a specific market.
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Analytics for Gift Tracking Page
C X
December 15, 2025 at 12:23 pm
It would be really useful to see how often the Gift Tracking Page is actually being used, separately from the regular tracking page.
At the moment, it’s hard to tell uptake or performance unless the page has a unique URL or rely on Google Analytics. Having native reporting in AfterShip would make this much easier.
Ideally this would show:
- Views and unique visitors for the gift tracking page
- How it compares to the standard tracking page
- Basic engagement (e.g. CTA clicks)
This would help merchants understand adoption and value of the gifting feature much more clearly.
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Fix Direct Links to 'View On Carrier Website'
Oliver Mortimer
December 13, 2024 at 11:33 am
There's quite a few couriers where the 'View on Carrier Website' doesn't take you directly to the trracking page, and instead requires you to enter the tracking number. These can be easily fixed by correcting the URL.
For example, for Cainiao the link takes you to;
https://global.cainiao.com/
This needs correcting to;
https://global.cainiao.com/newDetail.htm?mailNoList=
Please submit any further examples below.
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