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In our business we refund direcly in Shopify for our returns that are made from our online website. It would be nice if the status of Shopify shows refunded or partically refund that Aftership would show the return as resolved. Some of the tracking information has to be put in manaully and we have multiple people on our team and if they do not do it correctly our customers receive emails that their return was not send and is expiring when they have already been refunded. 

Show all packages to a us zip code

it would be great to be able to manually add a placeholder delivery in order to keep track of my deliveries.

I would find it very useful if I could pull the SMS communication metadata using an API. Currently it is only available as a download from the portal which makes automation impossible.

It would be useful to have a Sku column amognst the list when editing the returns dashboard. The image of the item is useful but often the item is enclosed in a boxed which is marked with the sku. Therefore at first glance, the sku is seen before the physical item.

Change the update indicator Dot from the light blue color to the orange color you already use in your iOS app. It is hard to pick out the dot if you have a long list of shipments. If it was the orange color you already use in the app it should be a simple change to make for an updated version. Also so carriers on the list of carriers to pick from are now asking for receiving zip, so those carriers never update now.  Thanks

Hello,   We'd need User Interface in Greek language because we are selling in Cyprus and maybe in some months we'll start selling in Greece, so for us it's very important.   Thanks a lot.

As a merchant, I would like to break down the shipping volume report by Carrier and Lane. Currently, it can be broken down by only one condition.   This would allow us to understand how a carrier is performing in a specific market.

Upload label manually from external source and link (instead of file only) Today its only possible to upload label manually through file via computer.   Hope this will change and we ca upload via external url

If you are working with many different returns in one day, there needs to be a quick way to copy information like in Shopify as example. Please reference the far right side of this image: