I have had customers who have accidently unsubscribed themselves from receiving AfterShip emails. I can see them in the Unsubscribe list, but I cannot remove them. Please add a feature that would allow AfterShip administrators to remove emails from the Unsubscribe list. Currently this process has to be done by the AfterShip tech team. By making this a self-service feature, you will reduce the labor required by the AfterShip team and make the product more efficient.
I want to be able to mask certain words such as 'flight'and ''import'', or ''customs''.
As for EU customers this is not relevant infromation and they faster think goods are from china and want to return faster. When they see basic info and a EDD they are assured everything is good. They dont neem more info.
It would be very helpful to have an option to group orders by store/company name (e.g., all Amazon orders together, all eBay orders together, etc.).
This way, I could collapse or expand groups and quickly view only the orders I want.
Additionally, it would be great if users could create their own custom groups for even more flexibility.
Could you please make a slight programming change, could you please allow swipping back to the main list of packages once you looked at a package info
iOs
Hi there,
We ship wine, which means orders are often held by our fulfilment center when temperatures along the route are above or below certian threshold we have set. I would like to create a flow that automatically notifies the customer that their order has been flagged for a weather hold and ensures them it is still on the way. Is this possible? Thanks
The background is that I sell my products on multiple marketplaces, and each has different return flows that the aftership Returns page cannot handle. It would be much easier if there is a Returns API that can meet my requirements below.
Need: - I need a Returns API to allow creating RMA/return requests without having to use the Returns Page to file it. - I can call the API and pass the information regarding the Return Reason Resolution, etc in one go. - Once I call this API, it will return creation in Pending or Auto-Approved Status.
Hello,
We'd need User Interface in Greek language because we are selling in Cyprus and maybe in some months we'll start selling in Greece, so for us it's very important.
Thanks a lot.