Would like to be able to display any discount received, from the orginal order, on the product selection page in the warranty portal. If possible, the discount code that was used as well.
Important: Discount amount and discount code should show in the AfterShip admin portal.
We want the feature for referral program page through which we can dedicated referr to the customers and one affiliate program for our influencer through which they can track their progress and commisions.
Would be a great feature if there was a link to the returns status page within the returns dashboard.
And if this link can be easily copied so we can share to the end consumer if they call through the contact center/help, then our agents can quickly copy the link and then email/share to the end consumer
As a retailer, it would be great if customer preferences can be collected and determine whether to send an SMS notification based on the subscription status synchronized via API.
Moreover, a customer-facing page that allows users to manage their preferences would be even better. We would love to communicate more with our shoppers, which will efficiently improve our customer satisfaction and brand reputation.
Brand noted they’d like to be able to clearly communicate why certain Products are on the Blocklist - instead of the general text we have in place, without specifically making the customer review the Policy as a whole.
Asking if we could define the error at the Blocklist Product Tag entry level. If the value is left blank, use default content.
Current state: After end consumer logs in with Order, non returnable items are greyed and out and we show at the line level a message that states "Does not comply with our return policy."
Desired State: After end consumer logs in with Order, non returnable items are greyed and out and we show at the line level a message from a configurable setting within RC where we can pass SKU or Product Category specific messages that state why an item is nt returnable like "Digital Goods are not returnable" or "Bundled Item cannot be returned" or "Last years models are not returnable but warranty available".
We'd like to be able to configure our own blocklist message for order item display when the end consumer logs into RC.
I am the owner of a fashion company preparing to expand my business operations in the US. I have been utilizing Aftership EDD for some time now and I'm interested in learning how to configure my EDDs to accommodate multiple locations.
Specifically, I have two separate locations in Australia and the US where identical SKUs are stocked. In cases where a particular SKU is out of stock at the US location, I would like orders to be fulfilled using available stock from the AU location as a fallback option. I am seeking guidance on integrating this specific logic into my EDD settings.
My idea is that when a shipment comes in from China to America,instead of each parcel going right to LAX through customs,each one should go to it's respective state and provence,every state has a sorting and customs center,it would just make it easier to make one stop instead of two or three on the way to the packages final point of delivery,