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the only customization allowed is subject line and preview text for the reminder email, can't change the body copy of the reminder email.    benefit would be to add a secondary reminder of receiving loyalty points/an incentivization 

Would like to be able to filter the shipping exceptions so I only receive ones for damages. Especially after a club run, we can receive many notices for delivery exceptions which can include delays, intercepts, etc. However, the ones we would primarily like to receive are for damages. we would like to catch these before the customer reaches out to let us know or from the return report.

Would like to be able to display any discount received, from the orginal order, on the product selection page in the warranty portal. If possible, the discount code that was used as well. Important: Discount amount and discount code should show in the AfterShip admin portal.  

The background is that I sell my products on multiple marketplaces, and each has different return flows that the aftership Returns page cannot handle. It would be much easier if there is a Returns API that can meet my requirements below.   Need: - I need a Returns API to allow creating RMA/return requests without having to use the Returns Page to file it.  - I can call the API and pass the information regarding the Return Reason Resolution, etc in one go.  - Once I call this API, it will return creation in Pending or Auto-Approved Status.

If you are working with many different returns in one day, there needs to be a quick way to copy information like in Shopify as example. Please reference the far right side of this image:

The website is in dutch but then after login, the portal is in english.

Perhaps with Aftership Reviews, we could set a custom rule where if the transit time is exceeds X days, the platform won't initiate reviews.

Hi, I hope you can include a column where users can also see "WHEN" the order arrived in customs clearance and "WHEN" it was released. I am referring to ALL orders, not just the delayed orders.

I want to fully customize different free shipping thresholds for different currencies/regions.   This would better compensate for my shipping costs in different currencies and may also increase the order value.

While using personalization, I want to understand the actual product results generated by these algorithms and the reason behind the chosen product displays for shoppers.   If I can preview the recommendation results in the admin, it would reduce uncertainty, ensure optimal outcomes, and improve my marketing strategies to boost conversions.