Currently OTD report, reports the complete journey so the avereage time can fluctuate based on how long it takes for customers to collect their order.
We need to report on the carrier performance and then the time it takes to collect.
It would be good to have a PUDO report that breaks down :
average transit time to collection point
Average time waiting for collection
If we expand our PUDO options in Europe it would be a good indication
FedEx has master tracking numbers which can have multiple tracking numbers under 1 tracking numbers. I'd like to be able to add a group of numbers to a group, or master number, and it should be collapsable so I can open it and look at all attached tracking numbers.
Add the ability to upload a separate images for desktop and mobile header logos. An example of the what the UI could like like is below.
Returns > Customizations > Returns page
We are able to retrieve shipping rates for each carrier, but we would also like customs clearance fees and other charges available through each carrier’s API to be integrated via API as well.
This is especially important for DDP shipments. Some information that can be retrieved through the carrier APIs cannot be retrieved through AfterShip, which means we would need to connect to each carrier’s API separately.
Background:
* At the moment, a user with a specific domain can easily create a new organization when creating an account in AfterShip
* We don’t indicate to this use that an existing organization is already linked to the same domain
This can create confusion when member are trying to get access to an organization proactively (without being added by the current owner)
* Hence we end up with support tickets from member not able to get access to their main org.
Expectation:
* Alert message during new inscription if we identify that the email domain is already used.
* Eventually an option to send a request to the owner of the main org.
* Possibility to delete the new account to avoid unnecessary org and member creations for our clients.
* Could be active only for ENT client if we want to reduce the scope
Good morning,
It would be incredibly useful to enhance the WooCommerce plugin by adding a button to the Orders section for each completed order. This button would allow customers to directly view the shipping status and the various stages leading up to delivery on the store’s website.
For those managing e-commerce platforms, keeping users on the site is crucial. That’s why this feature would be so beneficial! Additionally, it would encourage users to create an account on the site, which would be another positive outcome.
Thank you.
In Shopify, merchants cannot identify which orders were combined in TTS. This will increase the risk of merchants repeatedly fulfil the same order items.
To address this issue proactively, I would recommend that we introduce a hint or tag within Shopify to alert merchants about combined orders, thus avoid this situation from happening.