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Data Export from Phone App
Neil Glassy
July 19, 2026 at 1:40 pm
It would be incredibly helpful if there was a way to export the shipping data from the phone app. It would be extremely simple and improve the apps usefuleness.
It would also be incredibly helpful if there was a way to have the phone app on the computer. I know the browser version is different and designed for merchants while the phone app is designed for recipients. But, it would be easy to create a aftership.com/recipients version of the app on the computer that just syncs the shipments across devices.
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Please add tracking for Shipglobal.in
Ugo Grandolini
July 15, 2026 at 11:40 am
Hi,
I recently started buying products from India and sometimes they ship using :
https://shipglobal.in/tracking/
Unfortunately Aftership is not yet supporting shipglobal.in and I need to use another app (actually 17tracks works) to track these shipments.
Please consider adding shipglobal.in as a supported career.
thank you!
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Searchable Idea Portal
Andrew Bird
August 15, 2025 at 12:43 pm
Seems like a basic thing, but when I have an enhancement I'd like to submit, I want to ensure I don't duplicate someone else's submission. Obviously that's why there is an 'upvote' button. The only way to determine if there is something worth upvoting is to scroll through the entire list from top to bottom.
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Enhancement Request: Advanced Customization for AfterShip Returns
Thomas Peigné
May 11, 2026 at 12:24 pm
Compared to AfterShip Tracking, Returns currently lacks key customization capabilities:
* No page segmentation (by market, country, store, customer type, etc.)
* No way to associate a return with a specific store
* No configurable notification flows based on return status or parameters
The absence of these settings significantly limits customization for clients and prevents them from offering tailored return experiences.
Suggestion:
Introduce advanced configuration options similar to Tracking, including:
* Segmented return pages based on defined parameters
* Store-level return association and rules
* Conditional notification flows triggered by return events and attributes
These improvements would greatly enhance flexibility, customer experience, and alignment across the AfterShip product suite.
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Add Order Grouping by Store and Custom Groups
Mohd Faizan
September 30, 2025 at 8:56 am
It would be very helpful to have an option to group orders by store/company name (e.g., all Amazon orders together, all eBay orders together, etc.).
This way, I could collapse or expand groups and quickly view only the orders I want.
Additionally, it would be great if users could create their own custom groups for even more flexibility.
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Shipment tracking dashboard automated report
Fielding Oliver
April 17, 2026 at 1:56 pm
It would be great if you could automate sending out the shipment tracking dashboard, and allow filters for that report, lijke the analysis report.
This enbales us to send the report to customers and others in our team as a live snapshot of their shipments. It consolidates all their shipments into one view so they don't have to track them individually each day.
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Suggestion: Add Lazada Express (LEX MY / LEL) Support for Malaysia.
Julia Blame
August 8, 2026 at 9:21 am
Suggestion: Add Lazada Express (LEX MY / LEL) Support for Malaysia
Hi,
I would like to suggest adding Lazada Express (LEX MY / LEL) as a supported courier/carrier on your app and website.
Lazada Express is the official delivery courier used by Lazada in Malaysia, similar to how SPX Express / Shopee Express is the official courier for Shopee. Many Lazada shipments in Malaysia are handled by LEX, so having direct tracking support would be very useful for Malaysian users.
The official LEX Malaysia tracking website is:
https://lex.com.my/
For testing purposes, you can use these example tracking numbers:
LXST191548638MY
MYMPA257159996
I hope you can consider implementing Lazada Express (LEX MY / LEL) support soon. As Lazada is widely used in Malaysia, I believe many users would appreciate being able to add and track their LEX shipments directly through your app and website instead of having to visit the LEX website separately.
Thank you for considering this suggestion. I hope LEX MY support can be added in a future update!
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How to Automatically Change Order Status to "Completed" with AfterShip in WooCommerce?
Luis Melchor
December 16, 2024 at 8:50 pm
I want the order status to automatically change to "Completed" when the tracking code is entered in the AfterShip plugin in WooCommerce. Is it possible to achieve this through the plugin settings, or is there a snippet that can help me make it happen?
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Need fast access for copying customer information (Look at Shopify as an example)
Andrew Trousdale
November 19, 2024 at 7:16 pm
If you are working with many different returns in one day, there needs to be a quick way to copy information like in Shopify as example. Please reference the far right side of this image:
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